[Jason Brown]

I’ve never experienced this…but I know I’ve gotten an error with the “cannot parse this file” when I try to import CMYK files.

I don’t even know if that is relavent in this case…wierd one!

Are you starting with a blank project, do you have assets imported when getting this message?

-Jason

[Jason Brown]

I didn’t know about the SS shortcut…that is a nice one to get what you want.

In addition, the way I use mostly is pressing *u* will show you all keyframed properties…pressing *uu* will display all properties that have had their values changed, keyframed or not.

-Jason

[Jason Brown]

OK…so it does make sense that when I play back a different sequence type (frame rate) that I need to change my video output settings in Final Cut, right?

Can you give me an example of when I’d need to change my settings in AJA Control Panel? Using my current XDCAM EX workflow…

Thanks for the help!

What did we do before the COW? Ohh…that’s right…the manual!

[Jason Brown]

The dialog box (or window as I called it) that came up was *Choose Setup*. When I selected the correct “use” mode, the stars aligned. I hope this can help someone else having similar issues.

Installing the Kona LHe drivers must have deleted the preference files?

-Jason

[Jason Brown]

Alright…here’s a final update as I’m using this final cut machine at the speed I was expecting!!!! I’m so happy!!!

Took the machine to the Mac store…they couldn’t replicate problem…but as precaution they replaced memory riser.

Machine recognized all 8gb…but was still not working FAST. The playhead was dragging behind as I moved the mouse across the timeline.

I did some more research and upgraded the KonaLHe control panel software and machine restarted. When Final Cut opened…it asked me to setup the default preferences (don’t remember exactly what window it was) but it was like something had initiated Final Cut and reset something.

I opened the sequence and WALLAH!!!! It is flying! I have yet to put it through the paces with effects and such, but I’m working SO MUCH FASTER now.

Thanks for all your help everyone!

I’m starting to enjoy working on my friends mac…I may have to get one for myself!

-Jason

[Jason Brown]

Well guys, I’ve narrowed it down and I think I’ve figured out the problem.

I’ll lay out my findings in case you are interested in knowing what I found.

We bought 2 new 2GB sticks…same brand and same speed. Took out all the 1GB sticks and paired up along the risers to match DIMM on each side. Now here’s where it gets weird.

I’m going to preface with the fact that I have 10+ years experience installing RAM, upgrading HardDrives, installing processors on motherboards. So I want to let you know that I’m comfortable with electronics and know what I’m doing with seating RAM and being mindful of static electricity.

While the computer was laying down…side off the case…I plugged it up to the monitor and mouse…and booted it up to make sure everything was recognized…system information = 8GB RAM.

Put the case back together (upright)…plugged everything back in…turned it on system info = 4GB RAM.

Went into *more info* and looked at the memory and it was ONLY recognizing riser A…2 x 2GB.

I thought that was weird, so I took it back out and put it back into the same position it was at first (laying on it’s side)…and 8GB!

I verified that the RAM was seated correctly and set it upright without making any other changes and it only recognized 4GB!

So it was the physical position of the computer!

While it was powered on, I laid it on its side, and the machine locked up. After that I was unable to replicate the issue…I could only get one riser to be recognized by the system.

Same riser works in either position…other riser won’t work in either position. All 4 sticks of RAM work on the *working* riser.

Has anyone ever had a riser go bad? I’ve never worked with risers…but I’m noticing a red LED on the working riser and there is no LED lit up on the other riser.

Do you think it’s a warranty item? It is only 6-8 months old. I think it was purchased from B&H…I’m hoping that I didn’t void the warranty by laying the unit on it’s side…I checked in the cabinet…there is nothing floating around…no hair or dust…and nothing for the riser to touch to short it out.

We’re trying to get a replacement riser…and hopefully that will fix the problem, and that was likely our issue all along.

Thanks for reading all this (if you were able to get through it all!)

-Jason

[Jason Brown]

You were exactly right…the problem was 29.976…it would be nice if Apple wouldn’t assume that you know it’s being truncated!

Thanks so much for your help…I’m really understading the Final Cut product so much more!

[Jason Brown]

OK…it’s clear now. I did read the “not 1 or 3 DIMM’s” but it didn’t click for some reason.

Do you think it will be an issue to have the stock brand 1GB sticks mixed with the Crucial brand? I did read a couple articles where people scrapped the memory that came with the computer because they were having problems mixing it.

I think our solution will be to purchase identical 2 gig sticks for a total of 8GB and even number of DIMMS matching in size on each riser.

THANKS everyone for your help…I’m liking what I’ve learned about Final Cut so far, I’m excited to get more into it and see what it can do!

[Jason Brown]

Walter – Media array is a 6TB Fusion D800 RAID.

Everyone else – I cleared up a few things this evening.

Green line was because it was an After Effects render…ProRes footage. But the dissolves still weren’t real time. So I did some research and found this link:

https://support.apple.com/kb/TS1957?viewlocale=en_US

So I opened his case, and wallah! the RAM was all over the place and mismatched. So I replaced all the RAM and distributed it accordingly. Opened up Final Cut and WOW! The dissolves are real-time. The playhead still lags behind when you drag along the SEQ, but it is faster.

However, I go into system settings and the machine is only recognizing 4GB of RAM. ???

Here’s how it is configured. He has
2 x 1GB sticks – factory brand DIMM1 Riser1/2
2 x 2GB sticks – Crucial DIMM2 Riser1/2
2 x 1GB sticks – crucial DIMM3 Riser1/2

While I was searching, I found this screenshot…does anyone know how to get to this utility on a mac? It may help me figure out which sticks aren’t working!

https://myskitch.com/agennuso/angelo_gennusos_power_mac_g5-20071029-134050/

OR, should I just use all the same size/brand of RAM.

They are all running at DDR2-6400 so I don’t think mismatched speed is an issue!

Thanks for all your guys help!

-Jason

[Jason Brown]

Thanks David,

We’re not using the Easy Setup to create new projects. So I should use that when I create ANY NEW project?

And besides that…even when there is no green above timeline (again, sequence matches footage) it is just *sluggish*. I’ve come from an AVID world…but I just can’t accept that a dual-processor quadcore with 8 gig of RAM would run this slow. It should be slamming through things…even in After Effects and Photoshop, the machine just doesn’t respond very quickly.

-Jason