[Edward Wu]

Hi Mike,

We currently do not have the capability to reflect one object off of the surface of another object in Invigorator. To fake this appearance, you can create a reflectivity map that contains the other object. Then, as you move the camera around the object, it will seem like the surface is actually reflecting the other object. The other way to create a reflection with the 3D objects you create is to use the plug-in 3D Reflector. You can apply 3D Reflector to a 3D Layer in After Effects and it will reflect other 3D Layers in After Effects including objects from 3D Reflector. The limitation is that you can only apply it to a 3D Layer in After Effects. This means you won’t be able to create a reflective sphere, but you could create a cube by piecing 6 layers together.

Hope this helps.

Best,
Edward

[Edward Wu]

Hi Matthew,

To do this, go into the Path Offsets section, and apply a 90 degree rotation to the control “Path Rot X”. This will rotate the texture by 90 degrees.

Best,
Edward

[Edward Wu]

Hi Mike,

Instead of using the “Rotate Around Common Center” control, try going into Pose Actions, and using the “Spin Y” control. Then you can type in a value for the rotation. Typing in 360 will get you a full rotation while 1080 will get you three full rotations. So keep increasing the value until you get the speed that you need.

Best,
Edward

[Edward Wu]

Hi Matthew,

You can pull off that effect using 3D Serpentine. To do this, create the path of the rollercoaster in After Effects using a small Solid Layer. Keyframe the position to create the path. Then, apply 3D Serpentine to a Comp-Sized Solid and set the path layer as the extrude path. This will create the 3D path. You can then set the body to Line, and you will get a thin strip. By adding an image with the transparent background and the music notes as the Body map, you should be able to pull off the effect you’re going for.

To try 3D Serpentine as a demo, go to https://zaxwerks.com/download/

Click the “Demo” button when the authorization dialogue box pops up.

Best,
Edward

[Edward Wu]

We really appreciate your efforts too. We’ll working the issue out, and we’re hoping to resolve the issue by the end of the week.

Thanks for your patience, and making us aware of the issue!

Best,
Edward

[Edward Wu]

Hi Brian,

I was able to test on a similar machine today and reproduced the issue you are encountering. We are fixing this issue, and the fix should become available shortly. I’ll let you know as soon as the bug is fixed.

Thanks for all the information.

Best,
Edward

[Edward Wu]

Hi Fred,

Sorry for the late response. I missed your message somehow and I just saw your message now. I apologize.

Try re-downloading 3D Serpentine and see if that helps. Sometimes, the product may not be downloaded properly so the plug-in does not get installed correctly. Please try this out, and see if this works. If you are still having issues, please let me know. You can also reach me by e-mailing me directly at ed@zaxwerks.com

Best,
Edward

[Edward Wu]

Hi Brian,

Thanks for the information. We have tested memory leaks with 3D Invigorator PRO, but did not run into any issues previously using similar tests. However, I’ll try testing the issue again on a Windows 7 machine and see if I get the same issue. In the mean time, since you are running into the issue, try going into the After Effects Preferences and clearing the Disk Cache. You can also try disabling the Disk Cache and see if this helps.

I’ll let you know the results of the tests.

Best,
Edward

[Edward Wu]

Hi Allen,

Thanks for sending the project file. I took a look at your project file and sent you a reply. Please take a look at your e-mail.

Best,
Edward

[Edward Wu]

Hi Allen,

Can you e-mail the project file to me so I can see how you are setting up the project? My e-mail is ed@zaxwerks.com. Thanks.

Best,
Edward