Forum Replies Created

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    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Resolve 12 beta 2 is now available. This fixes the Windows AMD GPU multi-monitor Resolve launch issue.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • When you say latest AMD drivers, does that include the AMD Catalyst package? This is required for OpenCL support on AMD cards.

    Also, do you have multiple displays connected? If so, that may be an issue. As a test, disconnect or set Windows to only have 1 display, and see if Resolve launches then.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Dwaine Maggart

    August 1, 2015 at 5:33 pm in reply to: importing LUTS

    For Resolve 11, in Project Settings – Lookup Tables, click the “Open LUT Folder” button.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • If you reinstalled OSX 10.10.2 from scratch and then installed Resolve, I don’t see how there could be permission issues. And I’ve never seen permission issues related to QT that would prevent Resolve from seeing ProRes files.

    I would suggest you contact your local Blackmagic Design office, where you will be asked for more troubleshooting files to look at.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Do you see the clip names in the Library, but no video in the Viewer when the name is selected?

    Or do you not see the clip names at all?

    The only reason Resolve would not show you clip names at all is either the .mov extensions are missing, or the files are of a type not supported by Resolve.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • The Resolve database has nothing to do with seeing video clips.

    Can you confirm that you don’t see those files in the Library area of the Media page of Resolve? That is, by selecting the clips in the Library area, and seeing them in the Media page Viewer.

    Or is the issue just related to existing projects and clips in the Media Pool / Timeline?

    If you can see clips in the Library, but not in the Media Pool, that would be an issue with the clip paths no longer matching the path of the clips in the Media Pool. This can be confirmed by putting the Media Pool in List view and checking the File Path column. You can also right click a clip in the Media Pool and select “Reveal in Finder”. If nothing appears, then the clip path is not correct, for whatever reason.

    This can happen with projects imported from other systems, or if your media was on a drive that the volume name has changed on since the clips were added to the Media Pool.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Sadly Robert, that’s not true. You can buy Retina MBP with only Intel HD graphics. Both 13″ and 15″ models.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Dwaine Maggart

    November 19, 2014 at 10:36 pm in reply to: Grading 2K from SONY F65

    No, 10.8.4 will not work. It has to be 10.8.5. And I’m not aware of any issues running V11 in Mountain Lion.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

  • Dwaine Maggart

    November 19, 2014 at 8:33 pm in reply to: Grading 2K from SONY F65

    You don’t need Mavericks for Resolve 11. You need a minimum of OSX 10.8.5 Mountain Lion.

    Dwaine Maggart
    Blackmagic Design DaVinci Support

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