[Dougal Matthews]

hi

the largest size a thumbnail can be is 512 x 384 pixels this is set from the thumbnails and proxies section of the preferences see below

this is a global setting so if you want some thumbnails to be of a different size change this setting then create or recreate thumbnails ( media menu > build thumbnails ) then set it back to your preferred option for other files.

CatDv can open files in the default file viewer , this can be enabled in the Preferences under Advanced media handling check the Playing non media files Launch in external application option

see below

with this selected double clicking on a file will open it in the default application

eg for a *.psd catdv would launch and open photoshop *.doc Microsoft word etc etc

I hope this helps Catdv become more useful for you

thanks dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Shane

the option in prefs is for “ad hoc” use and is not persistent across sessions but you can force advanced menus’ under the role permissions in the server manager see screenshot below

this is permanent and persistent across logins

Cheers dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi robb

this sounds like it may be an issue with the calibrated codecs have you reported it to their support – they are usually very responsive

see below for contact details cheers dougal

from their website

For Current Customer support requests, please email:

support@calibratedsoftware.com

This is for Current Customers only – please include your Order Number in the subject line of the email.

Improvise Adapt and Overcome

[Dougal Matthews]

Hi Rob

Does this only happen while rendering in CatDV or do you have issues rendering any output using calibrated over 2-3 mins in any software

as a test you could try doing an export in QuickTime to see if you can render longer than 2-3 mins output ?

if this fails in QuickTime too it suggests its a codec issue and you’d need to contact calibrated

if the problem ONLY manifests in CatDV please could you raise a ticket buy emailing support@squarebox.com with a description of the problem and log files ( please restart catdv encode a proxy and send the log files along with screenshots of any errors )

thank you dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi John

this can be set in preferences under advanced user interface

change the field label length

for info see https://www.squarebox.com/client-manual-advanced-user-interface/

thanks Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Joe

catdv already has a consent forms plugin to allow release and consent forms to be attached to a media record I believe you could repurpose this to attach your model /property information in a similar way.

please see the online tutorial here for further info https://www.squarebox.com/setting-up-consent-forms/

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Shane

I’m sorry there’s been a delay with getting the download link up on the website this will be in place and working this week please bear with us we’re just finalizing the build for release.

thank you dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi

in answer to your questions

#1 CatDV is licensed per computer so you would need 3 licenses to run it on 3 computers

#2 CatDV server allows collaborative workflow across multiple computers and has a web server so can present catalogs to your intranet / the internet so i think to fit your needs a catdv workgroup server with web client and 3 CatDV prl clients would work well

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

carla

the folders should automatically delete themselves if you empty them or if you delete the last catalog that they contain

try changing to another folder the empty folder should disapear

thanks Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Carla

the good news is that this is already a feature you cna drag and drop a catalog into a folder

the no so good news is that this is one folder at a time so potentially time consuming for large numbers of folders

it is possible to do this proceduraly by making custom changes to the database this can be done by Squarebox as part of their professional services offering see

https://www.squarebox.com/professional-services/

thank you dougal

Improvise Adapt and Overcome