[Dougal Matthews]

hi Rob

from the java help page i linked you to earlier

I do not have Mac version 10.7.3 (Lion) or higher. How do I get Java for other Mac versions?
For Java versions 6 and below, Apple supplies their own version of Java. Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Apple’s Java for your Mac.
Users of Lion Mac OS X 10.7.1 and 10.7.2 should upgrade to 10.7.3 or later versions, so you can get the latest Java 7 version from Oracle.

so for 10.7.5 you will be fine as the minimum requirement is 10.7.3

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Lee

we’re now confirmed for the conference call at the time you suggested

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Rob

Catdv 11 is a 64bit application and requires java 64 bit to run

by default the stock Java 1.6.0_65. on macs is 32 bit only, so you need to install java 7 which is a 64bit java install you will then be able to install and run catdv 11

you can read more on the java.com website here https://www.java.com/en/download/faq/java_mac.xml and also download the latest version

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

Hi Lee

I’ve spoken with Dave and Lee, Squarebox CEO and Catdv Product Manager respectively and I’ve messaged you direct to set up a conference call to try to resolve your issues.

speak soon

Thanks Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Lee

Pegasus has been in constant development since its release – have you tried the latest version and are you still experiencing problems working between pegasus and avid , if so please could you raise a support ticket by emailing a description of your issues to support@squarebox.com

Pegasus 11 and CatDV 11 are currently in beta due for production release around Q4, some features previously available in Pegasus such as label printing will be available in CatDV pro 11 but avid integration will remain in Pegasus only

Thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Eric

please could you send us some sample media and a brief description of the problem and the steps you’ve used to try to resolve it to support@squarebox.com

we’ll take a look at the media and see if we can fix this for you

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Charles

i’m not too familiar with powershell but would it be possible to include an exit command in your powershell script with exit codes for successful and unsuccessful completion this should both close the pwoershell script and tell catdv what is happening ( as we monitor and report on standard ERRORLEVEL and stderr conditions )

thankyou Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Charles

i think the problem is that the powershell isn’t returning an end command to catdv so the worker doesn’t know that the job has finished

you can reduce the time out in worker for the task so it auto terminated and picks up the next job but this is messy as worker will show the task as failed ( timed out )

a neater solution would be to wrap the powershell in a batch file and have worker run this batch you should then get a correct end of process notification in worker

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

Hi Charlie

Unfortunately as QuickTime on windows was always the poor relation it has some “quirks” compared to mac this has long been a frustration for us and we are moving away form QuickTime in CatDV 11 to circumvent these issues, but i’m afraid for now the best solution until CatDv 11 is released later in the year is to use worker to make proxies for you and view the proxies on the pc

Cheers Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Gene

Firstly every file brought into catdv gets a unique id called a clip Id and the proxy is tide to this file by pathing so you already have a unique identifier set up in catdv and this can be set to be visilbe in your user views

you don’t say if you want to add the number as metadata or as a file name, either way you can use variables, as matt says there are a few options creating a custom string using date – time and you own characters or using unix style

eg
$u A long Unix timestamp that could be used to create a ‘unique’ filename

$U A unique name dervived from the current timestamp, shown as letters and digits

$D Current date as yyyymmdd, eg. 20081231

$M Current year and month as yyyy mm, eg. 2009 01

$T Current time as hhmmss, eg. 235959

see here for more details https://www.squarebox.com/using-variables/

to either append or replace the file name ( choose rename – expand variables on the conversion tab ) see image

or to add variables to metadata see this tutorial for a guide

https://www.squarebox.com/using-metadata-from-paths/

If you really do want to use a external sequential number you could create a text file called counter.txt read a value from this file, append this to a filename /metadata field using worker and then increment the counter by one ready for the next file, using shell scripting on a mac or batch scripting on a pc.

a good sysadmin should be able to knock this up for you fairly easily

i hope this helps you achieve your aims

good luck

dougal

Improvise Adapt and Overcome