Okay getting somewhere. I set it to 1280×720@60 in the control panel. Now when I plug it into my computer and run media express, I get a message saying that I need to update my Blackmagic device. So I tell it to. It says “The software on your Intensity Shuttle was updated successfully” and to unplug power and usb to restart it. So I do then plug it back in after 45 seconds and then press OK on that prompt.
I then have to close Media Express because it no longer detects a device plugged in. So I close and re-open it and now it says: “Blackmagic hardware could not be found in your system. Please check the installation.”
If I unplug then plug the device back in then open Media Express it opens, detects the device and again says it needs it’s drivers updated.
Stuck in a loop here.
At one point I did see something in the preview pane just before Media Express said I need to update the device, so I think it will work now, I just have to get around this moronic song and dance.