Forum Replies Created

Page 35 of 129
  • Dennis Radeke

    August 13, 2014 at 11:22 am in reply to: Premiere hangs up

    So if you’re comping 4k in AE and bringing that into Premiere Pro, you’re definitely going to hit a wall there. One thing that you want to consider for your imac would be more RAM. Think of the CPU as the engine and RAM as the gasoline. You can have a great engine, but if you don’t give it enough gas, it won’t go very far.

    I think if you went to 32GB (probably the max) that it would make a big difference.

    To answer your question, I bet if you just hung out, the mac would eventually catch up to you and keep you from restarting.

    One other thing that might really help out is to get an SSD drive. Not only does it help boot time, it does help in overall performance in some cases.

    Cheers,
    Dennis – Adobe guy

  • Dennis Radeke

    August 12, 2014 at 9:42 am in reply to: Premiere hangs up

    It’s always good to post some basic system specs otherwise you’re asking for the Amazing Kreskin to troubleshoot the issue.

    Taking some stabs in the dark I would say:
    1 – if you’re using Mavericks, make sure you’re on 10.9.4.
    2 – if you’re working on a large project and have a low amount of RAM (less than 16GB to start) then get more RAM
    3 – Trash your preferences
    4 – clean your media cache
    5 – maybe you have a corrupt project. See if other projects open and play okay. IF they do, then create a clean new project and then import the old one into it.

    HTH

  • It could be related to the Amira footage. I haven’t personally played with any yet. You can bring down the playback resolution in the source and program monitor to see if that improves the overall performance? Also, if the Amira files are heavy, then it becomes important that your storage is up to the task…

  • Dennis Radeke

    August 11, 2014 at 11:56 pm in reply to: FCP X Strikes Again

    Thanks for jumping in Durin. 😉

  • Hi Dustin,

    How much memory do you have in your system? How big is the project file? Are you using a lot of Warp Stabilizer in the project per chance?

  • no, not hearing about that. your specs look good, so don’t know why you would be having that problem. What OS are you using? If you’re using CUDA for your Premire Pro GPU, is it updated to the latest (6.0.54)?

  • Dennis Radeke

    August 11, 2014 at 10:29 am in reply to: Weird Premiere Pro Error

    Its always good to provide the basics of your system when posting about an error.

    Some general handy tips that may or may not resolve your issue would be
    1 – trash your preferences
    2 – clean your cache
    3 – if you’re on Mavericks, update to the latest 10.9.4.
    4 – if you have an nvidia card, update to the latest CUDA (if you’re using it)

    HTH,
    Dennis

  • Dennis Radeke

    August 9, 2014 at 11:35 am in reply to: FCP X Strikes Again

    [Simon Ubsdell]
    I appreciate that Adobe are having a push to improve the documentation and that’s great but if there’s bragging about length of manual PDFs to be done, let’s remember that the manual for Apple Motion 5 runs to 1432 pages and is a terrific model for how to do this kind of thing.”

    Nope, wasn’t bragging. Just pointing out that there is a lot of useful information there that will address many users questions. You turned it into a measuring contest, not me.

  • Dennis Radeke

    August 8, 2014 at 9:35 pm in reply to: FCP X Strikes Again

    [Richard Herd] “Over to Adobe. Their documentation is terrible. I know they are working on it, but it is terrible; it appears they have externalized those substantial costs to the user communities, like the Cow.”

    Well, I think everyone’s documentation can stand some improvement but curiously, you didn’t mention that.

    Yes, Adobe most definitely is working on improving our documentation and we combine both internal and external sources to help users find the answers to their questions as quickly as possible.

    Our reference PDF currently clocks in at 458 pages. It may not be as good as you’d wish, but there is certainly a lot of information that will be useful to many folks.

    Premiere Pro reference manual

    Personally, I like user forums because there is always going to be some good information there among like-minded, passionate users. The fact that Adobe integrates that into its search results (if you wish you can turn this off), I think is a plus.

    There are several great forums out there in addition to Adobe’s own. Creative Cow being one of the top ones out there.

    In addition, Adobe is often active in these forums because not only is it a way to help, it is a way for us to proactively learn of issues and start to address them. Most of us who do this do it because we care and not because its a part of the job: personally, I’d get yelled at if I did a lot of this during normal hours.

    Is it as ‘terrible’ as you describe? I’d like to think not, but everyone is entitled to their opinion. Can it be better? Definitely. Does Adobe offer demonstrate that it cares about this in standard and non-standard ways? I hope you think so.

  • Dennis Radeke

    August 8, 2014 at 2:35 pm in reply to: Resolve 11 Release Available Now

    [Erik Lindahl] “Premiere Pro is going towards more advanced features given the mask-tracking soutions Adobe has chosen is idiotically implemented”

    Some things (like wine) take time before they fully mature. Given that we didn’t have any solution, we’ve made substantial progress in a short time.

    forrest gump – ‘that’s all I’ve got to say about that.’

Page 35 of 129

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy