[David Perry]

Hello,

I had the same problem, exactly. The fix is to remove the AJA IO/HD utility program from the Application Folder and reboot. Now, no problems. They just can’t both be on the machine at the same time.

David Perry

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Hi,

I have had similar issues with the uncontrolled zooming out. By any chance do you have a Varizoom lanc controller hooked up the zoom/focus remote inputs. That has been a problem for me and possibly it has something that the remote is overriding in your menu controls. Is there a menu setting to turn off the remote control of the camera?

Just a guess.

David Perry

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Shane,

Please don’t go to the trouble. I will figure out something. It doesn’t look bad as it is. I just don’t know if it is correct. I will contact the manufacturer.

Regards,

David

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Thanks Shane

When I do that I get the message that only 59.94 and 50 fps are supported. My clip is 720 60p. Any ideas?

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

I know that AJA suggests taking the line out of the mac to listen to playback but your problem excludes that. I will hook mine up and see if I get the same problem. Also, you might uncheck the Lock audio gain to unity in the SETUP panel of the AJA control panel – which has caused problems for me in the past.

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Just an idea. When you look at your clip settings in the log and capture window do you see audio coming in? Also, under VIEW menu, your audio settings need to be the AJA or audio follows video. I assume that you have your system SOUND prefs set to the correct input and output. I too have had audio issues with the IOHD but it has always turned out to be user error.

Good luck,
David Perry

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Lars,

I just wanted to let you know that I used the service to repair my 112gb movie and it is spectacular. It took about 30 minutes to upload the movie and 2 hours to get a Movie Repair kit to fix the file. I let it run overnight and this morning it was fixed. Also, I can use the same Movie Repair kit to fix other -av files that did not save correctly for 15 days. After that there is an extension period available for $29.95 if I need to use the service again. Between Treasured, Disk Warrior 4.1 and Boomerang I was able to save all of my files and not go to a Data Recovery service.

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Thanks,

I will give it a try.

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Hello,

What a nice sentiment. Obviously you did not bother to read the part where I had it backed up to DVCam. But I suppose VHS is better for you. In fact, the file can be recovered with a program called Treasured. Ok, it costs a few dollars but it works.

But I am sure you get lovely videos using VHS tape. I really don’t know why the rest of us bother to record anything better than that.

David Perry
Carmen Productions
Leesburg, VA

[David Perry]

Thank you for your reply Walter.

Capture stopped with the freeze before the file finished. I just opened it in a hex editor. I see that none of the finishing data is there. I will attempt to copy the ending of a good file to this file and see if it will open. I will let you know if it works.

I do have a DVCam tape back up but, there was audio going one channel from the audio board and two channels from an interpreter. Unfortunately I had the audio translation in the 3rd xlr input of the IO/HD and it did not get transferred to the DVCam. Live and learn. I can go back to the translator and have them redo it if necessary.

David Perry
Carmen Productions
Leesburg, VA