[Dave Simpson]

Hi Ben, I would contact Media 100 and just explain that you need a second copy for your laptop to take work home or show clients your work etc. I’m pretty sure if you have a current license they will let you download a second copy and give you the product code for your laptop if it’s for your personal use.

It’s been my experience they are pretty helpful if you explain your situation and what you are trying to do.

cheers

Dave

[Dave Simpson]

It’s not the busiest of places, this branch of the cow, but it’s always been here when I’ve needed it!
Happy Christmas and Holidays to both of you.

cheers

Dave

[Dave Simpson]

I was also wondering the same thing Michael. Everything is working fine with 2.1.3 so I hesitate to update if it’s only tweaked for Mavericks. If there are other improvements I’m in, otherwise best not to fix what isn’t broken.

Dave Simpson

[Dave Simpson]

Hello Charlie, Is it the longer timelines that give you the error? If the drive is formatted as FAT32 then the maximum file size is 4gigs, so even if you have tons or room left you can’t create a single file bigger than 4gigs.

If the drive is HFS then you won’t run into this limitation.

cheers

Dave

[Dave Simpson]

You could try a combination of one of the blur effects with a dissolve and see how that looks.

cheers

[Dave Simpson]

Do you have the same amount of RAM allocated to AE in CS5.5? Usually you need to set aside more memory for other applications and the OS. Adding more RAM will of course help out a lot (who doesn’t want more memory 🙂 ) but for now I’d lower the RAM set aside for AE and leave at least a quarter of the memory for other processes.

[Dave Simpson]

Hi Robert & Floh,

Thanks for the responses. While browsing the Media 100 site for support I got their on line chat support. I found the rep quite helpful. Anyway, after trying a few of his suggestions I did end up doing an uninstall/reinstall which solved everything. It was very quick and surprisingly painless. I never did figure out what caused the problem but all’s well that ends well.

Thanks for your help.

cheers

Dave Simpson

[Dave Simpson]

You could also launch Activity Monitor to see if there is anything working in the background that could be causing you grief. I do know that a helper app called “Quick Look Helper” can randomly cause memory problems. You can just hit the stop process button inside Activity monitor to correct that one.

[Dave Simpson]

Hi Ashley,

One thing you might want to check is the resolution or size of the photos in your comp. If they are a lot larger than you need for the comp size you are working with, then you could always resize them in Photoshop or another program then bring them into AE. This will save AE from having to deal with all of the resolution that you may not even need.

Dave Simpson

[Dave Simpson]

Hi Kyle,

Although far from an ideal solution could you re-capture the footage from a DVD player back into your NLE? If the final destination is a web page the quality might still be okay.

Dave