Dave Morrison
Forum Replies Created
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Make sure that the scans you received are not larger than 4000 pixels along the long side of the photo.
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Larry, thanks SO much for your interest in my problem. I spent the evening on the phone with Adobe and the solution was something a bit odd. Turns out the PPro (and Prelude) don’t care for a “BPAV” folder sitting in the root of my Storage drive. This is the folder that comes directly out of my Sony EX1 camera. I’m not even sure how this one folder got there as I usually bury them inside of a client’s project folder. The tech also said that PPro didn’t like folders labeled in all caps, either. However, since I have several folders labeled that way across all my drives, that particular quirk doesn’t appear to be widespread.
Anyway, I can now read the Storage drive from the Media Browser but I may test this “BPAV” folder issue by dropping the same folder in the roots of all my drives to see if they quit responding.
Again, thanks SO much for your interest and help.
Dave -
Thanks for clarifying that for me, Larry. To your points, I “sanitized” the directory by deleting the 3 files that have been there since 2009 (not video related files, btw) and that didn’t change anything. Also, there were no “twirled down” folders and putting Finder into “List View” didn’t change anything either. Frankly, I’ve used Column View since I’ve used Macs and I can’t imagine how the View Preference in the Mac Finder would affect a separate program like PPro. I’ve been using PPro just fine for the past 12 months. This problem only started a week or two ago.
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[Angelo Lorenzo] “1) Does dragging a file deeper in one of the folders from the drive into the bin of Premiere work without issue?”
If I understand your question correctly, yes. Using the Mac’s Finder window, I dragged a video file into the Project window directly from the “Storage” hard drive and it worked fine. But, as soon as I touched the “Storage” icon in the Media Browser, the lockup happens. Weird, huh?
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Thanks for those suggestions, but I don’t find any of the illegal symbols in any of my folder names.
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Paul, I’m adding and deleting folders from most of my drives all the time, but it only seems to be the “Storage” drive that is causing PP and Prelude to hang.
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The problem was the ribs….never eat ribs before handling your EX1….bad combination. 😉
Seriously, I’ll ask the really stupid question, but could the tiny slide switches that route the audio have been bumped off of mic and into Line position? I’m hoping that it’s something simple and you don’t have to return it to Sony. Good luck.
dave -
An odd bit of timing, but I got an email from Sony a day or two ago saying that they were having a limited time offer of 25% off of “selected Sony PMW camera parts”. The problem is when you go to the linked parts page, there’s nothing there telling you which parts are “selected”. Maybe Ian can jump in here to clear this up? I’m not sure which panel you need to replace but it’s most likely the back panel with the scroll wheel which (IIRC) can be removed with 4 small screws.
dave
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Sony was doing a recall on this issue several years ago. My early EX1 started losing its lettering after one month of use. They replaced the side panel with one that has yet to wear away after 4 years.
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This isn’t a problem of dropping frames. The latest Matrox software now has a checkbox allowing uninterrupted capture even if you are dropping frames. I’ve used this option during my tests AND I’ve tried two different VHS decks (Panasonic AG-1980 and JVC BR-S800U) and the tapes themselves are fairly stable….or as stable as VHS can be.
And, as stated above, this can happen with a test clip as short as 5 seconds, so it’s not a drift during a long tape capture.