Forum Replies Created

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  • Dave Mccarthy

    June 29, 2011 at 6:41 pm in reply to: Easy to use Media 100

    Hi Gerry. None of the videos show anything for me, all black. Safari, Mac OS X 10.6.7 and 10.6.8.

    Also, the very first video has two different spellings of the location.

  • Dave Mccarthy

    June 27, 2011 at 7:00 pm in reply to: WARNING – 10.6.8 Problems

    We haven’t qualified 10.6.8 so I really don’t want to start saying “XXX works” but the reported issue is playback of NTSC 601 media in the Media 100 i codec.

  • Dave Mccarthy

    June 26, 2011 at 8:25 pm in reply to: WARNING – 10.6.8 Problems

    A quick unofficial test on my home system appears to confirm this. We’ll have to investigate which rug Apple pulled from beneath us this time; in the meanwhile please avoid Mac OSX 10.6.8.

    Of course in general it’s a good idea to hold off on OS updates for a few days, to give us a chance to run some tests.

  • Dave Mccarthy

    June 2, 2011 at 9:08 pm in reply to: M100 V13 and Snow Leopard?

    It won’t work. But hey we need the upgrade revenue more than Adobe does!

  • Dave Mccarthy

    June 2, 2011 at 9:04 pm in reply to: XML export problem

    Wow. Anything appear in your console log?

    If you have another boot disk, you could try installing Media 100 Suite there just to run a quick test. Or log in as a different user. This is just weird. Oh one other idea: what are the video and audio standards you’re working in?

  • Dave Mccarthy

    June 2, 2011 at 4:08 pm in reply to: XML export problem

    XML export doesn’t have a “selected range” option. So please try this: create a new program, put a single black clip in the video track, and export that to XML.

  • Dave Mccarthy

    June 2, 2011 at 12:01 pm in reply to: XML export problem

    This happens for every program, no matter how trivial its contents?
    If it only happens for some programs, can you zip one and send it to support? It might be possible to figure out what is happening; no media needed.

  • Dave Mccarthy

    June 2, 2011 at 4:29 am in reply to: XML export problem

    Just picking that menu item? So you don’t get the export dialog where you can name the file and choose options? In that case look for a file named com.Media100.Media100Suite.plist in your preferences folder (~/Library/Preferences/com.Media100.Media100Suite.plist) and delete that. That file is where Mac OSX remembers things like dialog size, position and last folder used.

  • Dave Mccarthy

    May 18, 2011 at 6:08 pm in reply to: footage is dark

    The BlackMagic cards run with their own control panel settings, so I would look there and not in the Media 100 preferences.

  • Dave Mccarthy

    May 18, 2011 at 6:03 pm in reply to: Titles

    Well, closing the RED5 window does not return to Media 100. I’m not saying that’s good, but that is how it is. So if you close that window by clicking on the red traffic light, you’re guaranteed to see the Media 100 busy dialog, and the menu bar will still have “File Edit Composition Track Filters Preview Tools Window Help” instead of the Media 100 menu bar items “File Edit View Program Track Tools Effects Media Windows”. At that point you can select “Quit Boris RED” to return to the NLE.

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