Forum Replies Created

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  • Dave Dipinto

    February 7, 2008 at 7:42 pm in reply to: Boris and XDcam HD

    Hi Mike,

    Unfortunately, we currently we don’t support using XDCAM footage right now. You can transcode the files using Final Cut Pro or QuickTime Pro to something usable like Apple’s ProRez or DVC Pro.

    Cheers,
    Dave

  • Dave Dipinto

    February 6, 2008 at 3:34 pm in reply to: Render output quality problem

    Hi Bruce,

    Here’s two choices:

    1. If you just want the title as is without being able to composite over video you can add a Solid Color track in RED and drop it below you animation and render. This forces the paint to composite with something so you don’t get the nasty edges.

    2. If you want to composite this over the video in an editing program you’ll have to choose render setting that allow alpha. I tend to use QuickTime movies. Make sure that in the Compression Settings the Compression Type is Animation and the Depth is Millions+. The “+” is very important. If you need to use AVI, use the AVI VFW and make sure Alpha channel is set to straight.

    When you look at the video rendered using #2 it Windows Meida Player or QuickTime player it will look bad. This is normal. Import the video into RED and look at it there, it should look correct.

    What program are you using to edit? That may also have something to do with this issue.

    One more thing, while in RED you will see a difference in quality of Paint strokes if you have your Composite window set to Draft or High quality. The final render should resemble the setting you chose in the Render settings.

    Let me know if this clears things up for you.

    Cheers,
    Dave

  • Dave Dipinto

    February 5, 2008 at 2:19 pm in reply to: Render output quality problem

    Hi Bruce,

    I took a look at your project and everything rendered as expected for me. What I believe you’re seeing is that during render the RED Comp window displays RGB color instead of RGBA so all of the subtle areas of transparency look solid white and blocky.

    Import the rendered movie into RED or wherever you’re editing your movie and see if it looks correct. If it still looks bad it may be your choice in render settings.

    RED does not have a means to ripple edit but try this to extend the length of your effect without destroying the work you’ve already done.

    1. Open your effect.
    2. Go to Window menu and open the Keyframe Palette
    3. Enable Keep Keyframe Time
    4. Change the duration of your effect from either the Timeline window or from Edit menu, Project settings.
    5. When you alter the duration the timeline expands but the tracks and keyframes dont. Now you can slide tracks around or change the effect however you want.

    I hope this helps.

    Cheers,
    Dave

  • Dave Dipinto

    February 4, 2008 at 3:13 pm in reply to: Render output quality problem

    Hi Bruce,

    I haven’t seen this problem myself so perhaps a little more information would help me figure out what’s going on. Are you just using the RED Keyframer? Are you trying to render from inside a host NLE? Are using the most recent version of RED?

    Also, please feel free to send me a copy of your RED settings file or a link to a location where I can download it so I may be able to reproduce your problem.

    Thanks,
    Dave
    ddipinto@borisfx.com

  • Dave Dipinto

    February 4, 2008 at 3:07 pm in reply to: Region of interest problem…

    Hi Joel,

    What you’re seeing is not a bug. When you apply a filter it defaults to the face level of the layer applied so you will always be affecting the full size media. I believe what you want to do is drag the filter from the face to the track level which will then cause the region of interest to directly relate to what you see in the comp.

    For more information on how this works look in the documentation for upstream/downstream filtering.

    Let me know if this helps.

    Thanks,
    Dave

  • Dave Dipinto

    February 4, 2008 at 2:52 pm in reply to: Rendering out a still image with Alpha Channel

    Hi Mike,

    This was a bug that has been fixed in our Graffiti 5.2 update. It’s a free update so please go to our website and download the updater.

    I hope this helps.

    Thanks,
    Dave

  • Dave Dipinto

    January 23, 2008 at 5:18 pm in reply to: Red has no icons

    The first thing to try is deleting your RED preferences. These are located in c:\Windows\. I’d delete the RED 3 and 4 preferences along with the Keyboard shortcuts. If that doesn’t fix the icons then try uninstalling and reinstalling RED.

    I hope this helps.
    – Dave

  • Dave Dipinto

    January 23, 2008 at 1:54 pm in reply to: Red has no icons

    Hi Alan,

    I haven’t seen this before in any of my testing. Could you please give me as many details about your system and anything else that may have changed prior to seeing this?

    Thanks,
    Dave

  • Dave Dipinto

    January 15, 2008 at 5:13 pm in reply to: RED aspect ratio problem in FCP 5.x

    Hi Kieran,

    It’s a possibility that launching RED while FCP was running could do this but more likely a change somewhere in FCP since it is the FCP preference that was altered.

    Trashing the preferences should show you the problem again since FCP defaults to having the aspect correction on.

    There has been a long history of settings in FCP altering the way information is passed to plugins so it’s just something to keep an eye on.

    Upgrading to FCP 6 won’t solve this problem since I tested the workaround there.

    Thanks,
    Dave

  • Dave Dipinto

    January 15, 2008 at 4:41 pm in reply to: RED aspect ratio problem in FCP 5.x

    Hi Kieran,

    Glad to help. I’m not sure why RED would start misbehaving, has anything with your system or workflow changed? There is the possibility that You had this set previously in FCP and the preferences got deleted/rewritten.

    As far as the incorrect project size is concerned, it’s an unfortunate side effect of being a third party plugin. We can only work with what were given from the host application and sometimes information gets passed incorrectly.

    Thanks,
    Dave

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