[Daniel Schultz]

Thanks, Shane.
I’ll try that.
But the odd thing is that most of the clips transcoded fine in the 1080/23.97 project.
Just one didn’t seem to work.
Any reasons why that might happen?

Dan S.

[Daniel Schultz]

The drives are both OWC Guardian Maximus RAID drives.
I believe they’re pre-formatted for Mac OS Extended out of the box.
But this problem seems to happen with any of the files, not just larger than 2gb files.

Is there a quick way to double check the formatting without reformatting?

Dan S.

[Daniel Schultz]

Okay, here’s an interesting twist.

I just filmed some more with the c300—new footage.

Connect the CF card reader and—boom—all the AMAs automatically populate a bin without me doing anything.

So, I tried going to another hard drive with different raw c300 footage (all folders intact starting with “Contents). It didn’t let me link to the folder when I try to do it manually.

So I tried “tricking” it. I copied one of the contents folders from the hard drive (with the old footage) onto a canon-formatted CF card. Plug the card and card reader in and—boom—all the AMAs automatically load into a bin that, once again, gets automatically created.

Then the weird thing is if I create my own bin and try to navigate to the CF card, and point to in manually with the AMA link, I’m back to square one…it doesn’t work.

So the temporary fix seems to be to copy the files I need onto a CF card when I need to link to them via AMA (and consequently transcode).

But it’s not a good permanent solution.

I don’t know anyone else with AVID.

Glenn, if you give me your info, I can send you one of my c300 contents folders with a small amount of footage for you to test? (if you happen to have time).

Thoughts???

Thanks again,

Dan

Dan S.

[Daniel Schultz]

Hi Glenn.

I really appreciate the time you took.

I will look over all your thoughtful answers and give them a try.

Thanks,

Dan S.

[Daniel Schultz]

YES!!!
THANK YOU!!!
(Isn’t it great when the little light bulb goes off?)

Dan S.

[Daniel Schultz]

HI…thanks for your reply.

The clip is only in the bin, not on the timeline.

Dan S.

[Daniel Schultz]

Hi Kevin,

I was able to run the Canon AMA installer by logging out, creating a new user, and installing into that user. I also installed the Canon XF utility. Then I went back to my regular user.

I originally linked to AMA then transcoded the files.

Thanks, Dan

Dan S.

[Daniel Schultz]

Hi Glen.

So here’s what I’ve tried, and I’m still stumped.

1. Created a new user and installed the Canon XF utility as well as the AMA plugin (thinking that it would install in a root folder that AVID would recognize in my regular user).
2. Went back to my regular user, opened AVID and —argh!— no dice on Canon AMA. I tried all the things you said, backing out, going in, not clicking on the actual folder, putting the contents folder in a new folder, trying it again.

Any brave souls want to suggest a next step?

Thanks to all!

Dan S.

[Daniel Schultz]

Hi James.

Thanks again for taking the time.

Okay, I tried installing the XF utility, and I get the same weird thing that happens when I try to install the XF AMA plugin: I open the installer application, a quick screen appears that says “Extracting Files…” then it goes away, and there’s no evidence that any software has been installed. There’s not screen that comes up that asks me to “agree” and install. I check applications, utilities, no XF utility in site.

Also, I tried putting my C300 files/folder structure inside a new folder and no-go.
Tried quitting, restarting, etc. Still a “no.”

Thoughts?

Again, I’m on a new MacBookPro Retina with 16gb ram.

Dan S.

[Daniel Schultz]

Okay, here’s an odd thing.

My AVID was able to read the C300 files fine when they were on the CF card.
Which is how I originally transcoded the footage (link to AMA, then transcode).

After returning the Rental camera and cards, I copied all the files from the (all folder structures totally intact) to my external HD. And since then, my AVID has not wanted to link properly to the C300 files.

So here’s the odd thing.
I plugged in an SD card with some AVCHD raw footage (Panasonic AF-100), and AMA worked perfectly fine.

Perhaps it’s something to do with needing to view the files on a card that was formatted in-camera (as both the panasonic and canon cards were), and has trouble with linking to the same files and folder structure on the external HD?

If so, I’m not sure what to do, since I do want to have access to those files after I’ve returned my rental CF cards.

Thanks!

Dan S.