[Mark Suszko] “One other thing: IMO, If you can, you should probably be sending out an experienced production person to sit-in with the sales person at these meetings, unless the sales person is well-versed in production methods.”
This is should be part of whomever next writes a business article for the COW. This may be the single most important thing in making sure the client’s needs are met and the production company makes money. So much money is lost and so many clients are unhappy because there was no tech person able to interpret at the point of sale.
In my big facility days, although I wasn’t attending the meeting in person, it was not uncommon for a sales person to get me on the phone to cover these bases during a sales discussion. With other clients it often meant setting up a pre production meeting to map out the end to end workflow before anything was shot.