Here’s 2 VERY important questions:
1. are all the blu-ray players running the latest firmware?
2. Most importantly, have you tried different brands of burnable BD-R?
Some brands just don’t play well (expecially in 1st gen BD players)
I’ve had zero freezes/defects/returns on many Blu-Ray client discs using
TDK 25gb media (white inkjet printable.