Callum Mclay
Forum Replies Created
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Hi Damon
Blackmagic Design provide constant driver updates to bring verified compatibility, and optimal performance with the latest versions of Operating Systems and compatible programs.
For the Mac, this will almost certainly provide certified compatibility with the latest versions of OSX and Quicktime, as we work closely with Apple to ensure
I’m sorry that I cannot provide you an estimate of when the next driver release will arrive, but i can assure you we always have new things in the pipeline. Incidently, one of my test Macs here is running your configuration quite happily with the latest Blackmagic drivers, so i do not envisage you having any drastic problems!
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Marcel
Following on from what Luke said, do you currently have the extended desktop feature enabled on your Decklink card? (Go to Control Panel>>Decklink and at the bottom the setting is “When not displaying Video send: Extended desktop) Change this to “black.” Are you using two monitors on DVI with your graphics card.
If you are having a display driver conflict, chances are this will stop Premiere Crashing. I had a similar issue a few days again with a chap who already had two displays connected, and did not need extended desktop as a third display, and this solved it.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Jason
While i would not say there is any official compatibility with DVI outputs from graphics cards, we have been playing around with this here at the UK office, and it does work.
If you connect via DVI – HDMI adapter to your second DVI out, and to the HDMI to SDI mini convertor (you may need to restart to connect the HDMI devices), if you go to your display settings, you are able to see the mini convertor as a second display.
If you go into the advanced settings>>adapter, and select “Display all modes”, the Mini Convertor will present your card with a full list of the supported SMTP resolutions. So I would imagine the EDID is forcing the VESA standards into something compatible with the mini convertor.
As far as I’ve seen the output this way has been pretty good at HD resolutions. (SD desktops never look as good because obviously they are smaller than your normal desktop!)
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Ian
Please accept my apologies that i was not aware you are an advanced user.
I’ve looked into this a bit more for you. At the moment, our hardware will function great for capture playback on Vista 32/64 bit with the latest drivers. There is also no conflict with the Quadro cards so it won’t get upset in the same system.
What unfortunately is happening, is that we do not currently install a driver for the extended desktop feature, because of the mentioned Windows driver conflict.
Obviously it would be great to bring the extended desktop feature to Vista, but i believe this will rely on the resolution of the driver conflict in Vista from Microsoft first, so that we can then reintroduce our display driver.
But for capture/playback/monitoring purposes your card should work with Vista Ultimate.
Hope this helps.
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Ian
The Decklink card is designed to work with broadcast resolution frame sizes, and as such will not output unexpected frame sizes, such as VGA 800 x 600, even in extended desktop mode.
If you can see the card as a second monitor, try setting the resolution to 720 x 576 (PAL) or 720 x 480 (NTSC). You’ll also need to make sure you are using the extended desktop feature in Decklink system settings.
In Premiere this should be easier, as when you select a Blackmagic setup and create a new project, the audio and video settings will automatically be selected, and you should see your timeline footage on your output monitor.
Regards
Callum McLay
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
As Media Express is Blackmagic’s own capture playback software, it only contains the Blackmagic codecs (uncompressed, MJPEG etc), which is why when you open an uncompressed file it plays back, but if you open a H.264 or DVCPro file it wont.
Please remember there is a difference between container format (.MOV, .AVI etc) and actual encoding (MPEG, H.264, DVCPro). It is down to the software to support the container format, and then a codec decode the footage for playback.
Final Cut Pro has a lot more codecs available to it than Media Express (such as the DVCPro codecs) allowing it to decode and playback DVCPro footage on a Blackmagic DVCPro timeline.
Hope this helps.
Callum
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Jonathan
What type of footage and encoding is contained inside the .MOV file, and which projects in FCP / Premiere do you use to play it out?
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Mathieu
The HDLink and the HDLink Pro do not support as many formats over HDMI as they do over DVI-D. Please look at the supported HD formats here:
https://www.blackmagic-design.com/products/hdlink/techspecs/The formats for HDMI are:
1080i50, 1080i59.94, 1080i60, 720p50, 720p59.94 and 720p60.Have you tried plugging your HDLink into a DVI-D display while playing 23.98psf ?
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Hi Bo
You are correct sir! Adobe Premiere is still a 32bit application, and while i have heard good things about the way 64bit windows supports 32bit applications, having spoken to Adobe support, they do not certify Premiere for 64bit windows (as of around 3 weeks ago).
If you go 64bit your biggest real advantage is the ability for Windows to recognise more than 4 gig of ram. That said, 4 gig on a 32bit XP install is ample for most HD work, and in my opinion a more stable platform. At the moment you’ll probably find support for other 32bit applications more abundant.
My two cents.
Callum
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA -
Blackmagic Design’s current range of capture products do not support native 1080p resolutions. They do however support capture and playback of 1080 resolutions in interlace and progressive segemented frame (psf)
Callum McLay
Technical Support Consultant
Blackmagic Design EMEA