Forum Replies Created

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  • Alan Lorence

    May 29, 2015 at 8:37 pm in reply to: ERROR! help!

    I love that people are still finding this 8-year-old thread! 🙂

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    May 29, 2015 at 8:36 pm in reply to: Missing emitter preview icons

    Not a bug. Unfortunately the feature that let the emitter thumbs show in the “Load Library” dialog had to be removed in the latest build of pI3 due to a Windows change.

    A partial workaround is to use the “Manage…” function to load libraries instead of “Load Library”.

    Note that the previews still work on the Mac version of pI3.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    May 13, 2015 at 2:14 pm in reply to: Particle Illusion for AE no Libraries Window

    I suspect that the emitter libraries are not in the right place, but please contact support@genarts.com for help with this.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • It’s been a while since I’ve opened the Windows version of pIRender, but if there’s not a place to specify the output format (PNG sequence) then just try adding a “.png” to the filename. There should be a “save alpha” checkbox somewhere that you need to check too. Image sequences are not in the movie (AVI or WMV) options.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    April 1, 2015 at 8:16 pm in reply to: PI textures plagiarism

    Thanks for pointing this out!

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Please email support@genarts.com with as many details as possible.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    March 31, 2015 at 12:07 pm in reply to: License trouble again.

    Email support@genarts.com. You need an updated serial number.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    February 12, 2015 at 4:53 pm in reply to: Particle effects on and within an image graphic

    Does the PNG have an alpha channel (transparency)? I think it’s required for both of these options to work…

    In both cases you’ll need to change the emitter into an “area” emitter (rectangle) if it’s not already (r-click on it on the stage and “make area”)

    1) if you want the particles to never move outside the text, either create a new layer and add the image as a background layer (so your emitter is on the layer below it), or add it to the same layer and in the layer properties dialog check the “stencil” option.

    2) If you want the particles to be created inside the text but they can move outside of it (for instance if you want the text to emit sparks that fall) then in the emitter properties dialog for the stage emitter check the “mask emitter with image(s)” option.

    Hope this helps, as I didn’t include every detail.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • You’ll need to update to the latest version — we can’t activate the old versions any longer.

    (Thanks Francois!)

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Alan Lorence

    February 11, 2015 at 7:29 pm in reply to: Is it possible to force Add or Select Mode?

    Interesting question! I believe the answer is “no” though, unless your macro recorder has some way to know about disabled items or the mouse cursor (I don’t know if any do). When in “Select” mode the “add blocker”, “add deflector”, and “add force” functions are disabled.

    Some other info that may or may not be helpful:

    If I were writing a macro to add an emitter, I would make it click in the stage, then toggle Select/Add mode, then click in the stage in the same position again. This ensures that you’ll add the emitter no matter which mode you started in.

    There are other ways of selecting emitters (other than clicking on them in “select” mode): Ctrl-A (Cmd-A on Mac) selects all emitters, and the TAB key cycles through emitters. I was hoping that TAB would select the first emitter when none were selected but that doesn’t work, or that you could Ctrl-A to select All and then TAB to select the first emitter, but it selects the “next” emitter, not the first one (based on whatever the last one selected was).

    One thing that may help: when pI3 starts, it always starts in “Add” mode (at least on Mac).

    Hope some of this helps. If you want to give more details about what you’re trying to do with the macros, perhaps I can provide more help.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

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