Aja Sales department
Forum Replies Created
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Without knowing specifics about another company’s hardware/software implementation, it is difficult to say how such support would be provided.
If you have questions about your AJA product, please feel free to contact AJA Technical Support for assistance.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
We are sorry for the delay regarding the release of the new AJA Control Room software. As noted in this thread, AJA doesn’t believe in releasing hardware or software prematurely. The software continues to receive development and QA efforts and we hope to release it soon.
Thank you for your patience and understanding.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
The AJA Io LA is now an end-of-life product. It was specifically designed to work with Final Cut Pro. If you are considering a new computer and card purchase, AJA offers two choices that would support ingest from Betacam SP and HD video monitoring via a variety of applications.
The first choice is the KONA LHe Plus. It provides analog and digital i/o and would allow you to ingest from Betacam SP via component analog connection. You can also use the KONA LHe Plus for HD monitoring via SDI or component analog. You can learn more about the product here:
https://www.aja.com/products/kona/konalheplus/AJA also offers the KONA LHi. Like the KONA LHe Plus, it provides analog and digital i/o, but in addition to SDI digital connectivity, it also offers HDMI i/o. In addition to this connectivity difference, the AJA KONA LHi can perform up/down/crossconversions. You can learn more about the product here:
https://www.aja.com/products/kona/konalhi/A comparison of the various AJA KONA card offerings is provided at this link:
https://www.aja.com/products/kona/kona_comparison.phpPlease feel free to contact the AJA Sales Department if you have additional pre-sales questions.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
The KONA LHi does support 1080PsF 23.98 output from Avid Media Composer 6, but only via the SDI and component outputs. HDMI does not typically offer support for PsF, only true progressive or interlace 1080. As you noted in your post, some applications provide the ability to change the output to true progressive, thereby enabling the ability to use the HDMI output, but the Avid Media Composer software does not provide this capability. If possible, route SDI or component to your monitor. If that is not possible, you might consider using a converter, such as the AJA HDP2, that provides a “force progressive” capability to take an incoming PsF signal and produce a true progressive output for HDMI monitoring.
If you have additional questions, please don’t hesitate to contact AJA Technical Support for assistance.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Many applications release the AJA hardware for use when they are not in focus; this allows you to switch between applications and use the AJA hardware for video output. At this time, this is not possible when using Avid software. Only the method as outlined in the document and posted to this thread is possible.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please refer to page 7 of the Avid and AJA document found here for more information:
https://www.aja.com/pdf/Avid_and_AJA.pdf—-
“Using Other Applications and the AJA Control Panel”
It is important to remember that when the Avid software is being used that the AJA hardware is not accessible by other applications. In order to use the AJA hardware with other software applications, you will need to quit the Avid software and wait for the AJA Control Panel to no longer report “AjA Device in use by App (Avid)”.
—-If you have additional questions, don’t hesitate to contact AJA Technical Support for assistance.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
The AJA v10.0.1 driver is compatible with Avid Media Composer 6.0 (when used in combination with the AJA Open I/O Plug in).
The AJA v10.0.1 driver is also compatible with Apple Final Cut Pro 7.0.x (user selectable Easy Setups are supplied as part of the driver installation process).
Additionally, the AJA v10.0.1 driver is compatible with Adobe Premiere Pro CS 5.5 (when used in combination with the AJA Mac Plug-ins for Adobe CS 5.5).
The AJA v10.0.1 driver is compatible with the Mac OS X Lion and Snow Leopard OS versions; it is not compatible with the older Leopard OS version.
If you have any additional questions, please don’t hesitate to contact AJA Technical Support.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Please consider contacting AJA Technical Support, if you have not already, for assistance. They are available via phone and email Monday through Friday from 9am to 5pm PST. Please note: AJA Technical Support will not be available Friday Nov. 11 in observance of the Veterans Day holiday.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
Ki Pro and Ki Pro Mini v3.0 firmware development is progressing. AJA originally hoped to release the firmware update by the end of October. With any update, AJA believes in thorough testing before release.
The firmware should be ready within the next few weeks. We appreciate your patience and are sorry that the release is a bit later than originally projected.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
As noted, any of the Apple ProRes 422 file types may be played back on the Ki Pro. In addition to the codec, the frame size must be a broadcast or digital cinema rate:
720p 23.98
720p 25
720p 29.97
1080PsF 23.98
1080PsF 24
1080i 25
1080i 29.97Also, the Ki Pro requires the use of 24-bit 48kHz audio in dual mono or stereo. Many programs render to 16-bit by default.
If you have additional questions, feel free to contact AJA Technical Support.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com