Forum Replies Created

Page 13 of 58
  • Aja Sales department

    February 1, 2012 at 7:10 pm in reply to: Kernel Panic since 10.2.X install with Kona3

    Since version 10.2 X Beta is a beta driver, reporting any issues with the beta to AJA Technical Support is appreciated.

    Please feel free to contact AJA Technical Support and supply them with the System Profile of your machine as well as other information about the operations being performed when this issue occurs.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Not sure that the NVIDIA Quadro 4000 in your system supports OpenCL under Mac OS 10.7 Lion. A graphics card that supports OpenCL is a system requirement for Final Cut Pro X.

    More information can be found here:
    https://support.apple.com/kb/HT4728


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • This is not the behavior seen on some of the test systems at AJA. In one scenario, we have an AJA Io XT connected to a 17″ MacBook Pro with Promise R6 storage array daisy chained from the Io XT and broadcast video output connected to a monitor via SDI. Even on this laptop configuration, with a Final Cut Pro X supplied effect applied and unrendered, the footage plays back in realtime.

    In another scenario, an AJA KONA 3G card is being used in a MacPro (12 core) with a single Apple Cinema Display connected and the video output connected to a monitor via SDI. Again, with a Final Cut Pro X effect applied and unrendered, the footage plays back in realtime.

    Please consider that both Apple and AJA are referring to the new broadcast video monitoring feature as beta. Different configurations may perform differently. The use of third party effects compared to Apple supplied effects, or different computer/graphics cards/displays may produce different results.

    Also be aware that the format and frame rate for the video output, as you noted, needs to be selected via the AJA Control Panel application prior to launching and using Final Cut Pro X 10.0.3. The documentation regarding interactions between AJA hardware/driver and Final Cut Pro X 10.0.3, referred to in this thread, may be found here:
    https://www.aja.com/pdf/FCP_X_and_AJA.pdf


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Yes, the force progressive option introduced in the version 10.1 driver is also included in the version 10.2 X Beta driver.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Aja Sales department

    January 31, 2012 at 9:39 pm in reply to: Kernel Panic

    Please feel free to contact AJA Technical Support via phone or email between 9am and 5pm PST. They can review your configuration and give you advice to try to help resolve this matter.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Aja Sales department

    January 31, 2012 at 9:37 pm in reply to: FCP X 10.0.3 and AJA ioHD

    Support for Io Express and Io HD when using Final Cut Pro X v10.0.3 is coming soon. We have posted this information to each of the support pages for those products. For Io HD:
    https://www.aja.com/support/io/io-hd.php

    “Version 10.2 X Beta for use with Io HD and Final Cut Pro X (10.0.3) coming soon.”

    And for Io Express:
    https://www.aja.com/support/io/io-express.php

    “Version 10.2 X Beta for use with Io Express and Final Cut Pro X (10.0.3) coming soon.”


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • The version 10.2 X Beta driver is a combined driver release: it supports our existing integration methods with applications via QuickTime components, it also interacts with apps like Avid via the latest Open IO Plug In version (posted yesterday) and it offers new CMIO (Core Media IO) support which enables the beta video monitoring feature when used with the Final Cut Pro X 10.0.3 release.

    Hopefully this clarifies the potential use of this new driver release.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Aja Sales department

    January 31, 2012 at 5:52 pm in reply to: Final Cut Pro X and Kona

    While the broadcast monitoring output – and the AJA driver to support it – are both considered beta versions, please be sure to refer to the documentation that AJA has provided with this beta driver release.

    If the AJA Control Panel format and frame rate was not set up prior to launching Final Cut Pro X to match the material being edited in Final Cut Pro X, then the performance of playback might not be as you would expect.

    For details on interactions between Final Cut Pro X 10.0.3 and AJA’s beta driver version 10.2 X Beta, please review this documentation available from our website and also available with the driver installation:
    https://www.aja.com/pdf/FCP_X_and_AJA.pdf


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Aja Sales department

    January 27, 2012 at 1:16 am in reply to: Output audio drops

    Please consider contacting AJA Technical Support for assistance if you have not already done so.

    It is not clear from your post what format, frame rate, codec, etc. you are working with and trying to lay back to the Sony HDCAM SR VTR. Any number of factors could impact an Edit to Tape operation, such as: an improper Easy Setup selection, media that is playing back from an underperforming disk, etc. The AJA Technical Support team will be happy to review your configuration. Please feel free to contact them between 9am and 5pm PST, Monday through Friday via phone or email.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Aja Sales department

    January 25, 2012 at 5:54 pm in reply to: rs422

    RS422 control from Autodesk Smoke is not fully supported with version 2.0 firmware. The release notes for version 2.0 mention this:
    “Other non-linear editors, such as Adobe Premiere Pro, Avid Media Composer, Autodesk Smoke and Sony Vegas, do not yet fully support ingest/output control via RS-422 when used with Ki Pro.”

    https://www.aja.com/ajashare/kipro/ReleaseNotes_KiPro_v2.0.pdf

    AJA hopes to add support for more non-linear editors in forthcoming firmware updates.


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

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