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QNAP FCP X Slowdown/Beachball Issue via Thunderbolt 3 & SMB 3 (TVS-1282T3)
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For anyone following this, the slowdown issues seem to be resolved in the latest macOS 10.13.4. I have been in contact with both QNAP and Apple and before today the issue was ongoing. We can now work on the system again with multiple users. For reference I will post the configuration that is working for me:
FCPX 10.4, macOS 10.13.4
MacBook Pro Retina 2017 15″ Maxed out
QNAP TVS-1282T3 firmware 4.3.4.0537 Build 20180331
QNAP’s 40Gbps 2m Thunderbolt 3 cable
8x8TB HGST NAS 7200rpm drives
1 Static volume (Qsirch on, spotlight indexing on, multimedia apps off, network trash off)
Mounting via SMB 3
iMac 5K Retina & Mac Pro 2008 (with dosdude’s patch to install 10.13.4 and an NVIDIA GTX 960) connected via 1Gbps ethernet for now. Waiting on NAB for new 10Gbps adapters.nsmb.conf
[default]
signing_required=no
streams=yes
veto files = /._*/.DS_Store/
sysctl.conf
net.inet.tcp.doautorcvbuf=0
net.inet.tcp.doautosndbuf=0
net.inet.tcp.sendspace=4194304
net.inet.tcp.recvspace=4194304
net.inet.tcp.maxseg_unacked=8
net.inet.tcp.delayed_ack=0
net.inet.tcp.win_scale_factor=7
Disabled DSStore files on network
defaults write com.apple.desktopservices DSDontWriteNetworkStores true
Passion and knowledge put to work
nick314.com -
Just for clarity.
Your MacBook Pro is running 10.13.4. Are your iMac5k and Mac Pro 2008 running 10.13.4 too?
The changes in numb.conf, sysctl.conf and the DSStore disable needs to be done on all systems?Have you tried with one or more systems running 10.12.x on the same QNAP? Not that I’m suggesting a rollback of OS, was just wondering of this is a 10.13.x thing.
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Neil Sadwelkar
neilsadwelkar.blogspot.com
twitter: fcpguru
FCP Editor, Edit systems consultant
Mumbai India -
Neil hello!
Yes, all three machines are on 10.13.4, and the changes need to be done on all systems.
The sysctl.conf is more tricky in that it works better without those settings on a 1gbps configuration. So if you connect with 1Gbps then avoid changing the default sysctl.conf (which is empty btw). The nsmb.conf and terminal commands should all be performed though.
We have not tried 10.12.x since when we got the QNAP, our systems were already at 10.13.x. However other fellow coworkers had similar issues on 10.12 and 10.13 even with the sonnet adapters. The same issues showed up on the T3 did not show up on the T2 version.
Passion and knowledge put to work
nick314.com -
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Nick now needs to stop this nonsense with Thunderbolt 3 and purchase the new Sonnet Solo 10G for
$199. He will get 900 – 1000 MB/sec Write and Read speeds. The new Sonnet is wonderful, and CHEAP.Bob Zelin
Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com -
Hi Bob!
Sounds like a great deal! I have yet to find it online. I also assume those speeds are tested by you!! Fortunately the thunderbolt 3 is now working at full potential as well, on paper and hands-on, something I needed in order to quickly plug the laptop on and off!
When released, I’ll definitely consider the purchase to get rid of the noise problem as well!
Passion and knowledge put to work
nick314.com -
Hello Nick, thank you very much for taking time to detailed your issue and how its been solved. We will buy the TVS-1282T3 and using it with Thunderbolt as well. Just have to buy TB3 – TB2 Apple adaptors for our 3 Mac Pros Late 2013 maxed out. Do you ou think we should get similar READ/WRITE performance?
Mel 🙂
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Hi Mel,
Though I am glad the issue was solved, the latest FCPX 10.4.1 update brought it forward again. So I had to remain at 10.4 until Apple resolves this. Thus in case FCPX is your tool of choice, I would highly recommend you invest in 10 Gbit ethernet adapters if you want to be updated and mostly trouble free. This is clearly an apple issue, and though it may be resolved, it is a rocky ride. If you stick to fcpx 10.4, all will run very smoothly. Both caldigit and sonnet are coming out with cost effective options for 10Gbe. Also the unit is extremely annoying in terms of noise, because of random vibrations in addition to drive and fan noise.
Passion and knowledge put to work
nick314.com -
Hi Nick,
FCPX 10.4.1 and the problem is back! OH thats a shame. Well this is definitely a no go for us then. All the wire in the building are cat5. Still looking for Thunderbolt solutions here.
Thanks for your input!Mel 🙂
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running a Cat 6 cable is much cheaper than running a long thunderbolt optical cable. And there are no thunderbolt 3 optical cables. The longest cable you can run for Thunderbolt 3 is only 2 meters. With Cat 6, you can run 55 meters, and with Cat 6A you can run 100 meters.
The new Sonnet Solo 10G is $199 US, and you will get 900 – 1000 MB/sec Write/Read speeds without issue.
I don’t know why you consider this a “deal breaker”.Bob Zelin
Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com
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