QNAP FCP X Slowdown/Beachball Issue via Thunderbolt 3 & SMB 3 (TVS-1282T3)

[Bob Zelin]

David writes –
I know I could put them on 10G with the adapters since I already have two other editors on one port with a 10G switch (each getting 5G with two 2.5G ports open) and they’re running smoothly. I just know I’m going to end up with two+ more editors in a few weeks and will have a need for the direct thunder3 sooner than later. Would connecting thunder3 adapter into the QNAP and sending 10G out to another adapter/iMac Pro 10G accomplish anything?

REPLY –
I find your questions simply astounding. You see that the 10G ports work wonderfully. You are connecting
the other 2 computers with Thunderbolt 3, and suffering. A QNAP 10G switch – the QSW-1208-8C is $589, and because you have thunderbolt 3 computers, a Sonnet Solo 10G thunderbolt 3 to 10G adaptor is $177 each.
So you are saying “how come I can’t get this to work” when the obvious fix is $589 + $177 + $177 = $943 to completely resolve your issues. Is this a matter of principal. Why it is important that thunderbolt bridging networking works, when 10G Ethernet works absolutely perfectly ?

With the Sonnet Solo 10G, you will get full 10G speeds, and you will have a 1000 MB/sec connection to your QNAP. Exactly what am I missing here ?

If Mojave resolves the thunderbolt bridging issue (which it won’t – only Intel can resolve this) – are you actually going to wait to see if this works, instead of spending $943 right now to have four people working perfectly all at the same time ?

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com

[David Quan]

Hey Bob,

I’ve actually already ordered additional adapters and another switch (we use the Netgear MS510TX and find it great at $350) knowing that we’ll need them. My question now is — knowing that I will have a need for additional connections — has a tertiary solution been found for the thunderbolt connection? I’m certainly not against upgrading one of our switches, though I’m wary of bottlenecking a single 10G connection (not sure if that’s justified by the data use of FCPX).

It’s definitely helpful to know that Mojave won’t likely solve the issue, so thanks for that.

[Bob Zelin]

well David – you have ordered the wrong switch.

As per here –
https://www.netgear.com/business/products/switches/smart/MS510TX.aspx#tab-techspecs

you get four 1G ports, two 2.5 G ports, two 5G ports and one shared 10G/SFP+ port. So you will never get the proper speeds that you need.

It is beyond me that your joy in only spending $327.95, as opposed to $589 – and your savings of $262 is going to give you inferior performance on ALL of your computers. Please tell me exactly how long it takes to generate
$262 of revenue for your company. Perhaps you are a student film maker, and have no money.

People pay $199 per month for Blueprint LSAT, plus $200 for all initial materials. You are telling me that you could not get the extra $262 together. Do you not have one or two customers, so you can actually invest in your company ?

Let’s just say that thunderbolt 3 network bridging actually worked well. With a distance limitation of 2 meters,
(the Cal Digit is the longest cable at 2 meters) –
https://www.caldigit.com/Thunderbolt-3-USB-C-Type-C-Charge-Cable/#Thunderbolt3

do you actually run your professional editorial team all sitting around a desk, at a max distance of 6′ away from each other ?

Am I being rude here, or are you being professionally crazy ?

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com

[David Quan]

I’d say you’re being extremely presumptive and objectively rude, but that’s okay! I read your responses thoroughly prior to posting and knew more or less what to expect, but I’m willing to weather it in the interest of finding solutions.

The theory that lead to the MS510TX purchase was that a single 10G connection would max out with four people at 2.5G and the 2.5G x2 and 5G x2 covers those bases. But what I think you’re telling me is that editing is an intermittent enough process that four+ people maxing out a single 10G line at any given moment is a rarity, enough so that not allowing a single user to have a full 10G connection is actually harming them more by not giving them greater speeds for the moments they need it. In essence, we put up walls in the garage so each car would have just enough space, but the cars are never all there at once and we could really use the space for the occasional bus?

In practice, editing through 2.5/5G ports hasn’t given us a reason to doubt it, but if I can double the number of people running off of one 10G port without any discernible disadvantages, that would more than justify the cost.

I would of course be thrilled to put company revenue directly into the video production budget, but alas things don’t always go the way I’d like.

[Bob Zelin]

Hi David –
I will summarize what I am saying.
Imagine that your air conditioning stopped working.
Imagine that your car stopped working.
Imagine that your wife/girlfriend needed minor surgery.

And you could SOLVE your AC/auto/girlfriend issues for $262.

OH NO – I can save $262 – why would I care if I chance my car not working, my AC not working, my wife/girlfriend becoming more ill – I CAN SAVE $262.

If you were a student, I would not be so insulting. But I go see “amateur” bands every weekend – every Thursday and Friday night. These guys make $75 a night (about $300 – $400 for the entire band). And they have THE BEST equipment – the best Fender/Gibson guitars, the best drums, the best Yamaha/QSC PA systems. The best in ear monitors from Sennenheisser.

And here we are – a bunch of “professionals”. Making “professional” money – I know exactly what you, or your company charges – it’s on your website. And you posted that you are not getting the performance that you want.
And you can resolve this issue for TWO NIGHTS of playing that the local crappy bar that I hang out at, on Thursday and Friday nights – the SAME BAR that these guys have all this GREAT musical equipment.

WHAT IS WRONG WITH YOU DAVID. Can you imagine that you signed up for UBER, and your tires were becoming bald, and you said “well, I can go to the tire store, and get four new Goodyear tires for $800 – but I will go to the getto, and get four patched tires for $200, and save $600 !!!! EXACTLY WHO on this Creative Cow forum would get into your cab ? Exactly who (Lyft, UBER, etc.) would hire you with FOUR BALD, PATCHED TIRES ? And WHO would ask “well, I hear there is this new gas additive that will reduce my fuel costs, so I am HOPING that in 2019, I can add this to my Ford Pinto UBER with bald tires, and REDUCE my expense for gas, so I can make more of a profit !

WHAT IS GOING ON HERE. Are we NOT PROFESSIONALS ? Is Creative Cow becoming a forum for people that have less money to invest than STUDENTS whose parents are typically spending $60,000 a year to get into our industry.
How much do parents of the students that are taking your LSAT program intend to spend, so their children can become legal professionals ? There was a recent post on the Blackmagic Forum, from a woman that was a legal aid professional, that wanted advice on Blackmagic equipment – yet she had no money, but she was a lawyer – (perhaps she paid $199 per month to take your LSAT course). I would like to get a will and power of attorney made up – can you advise me on how I can get this FOR FREE in exchange for setting up a network attached storage system ? If I advise her on how to put together a Blackmagic Design studio system for free within her budget, will she create a will and power of attorney for free for me ? After all – she is doing legal aid for FREE – can I get some free help here ? You are providing LSAT courses for $199 a month plus $200 startup fees. Can you do this for free if I show you how to do shared storage FOR FREE without spending that extra $269 to get the correct equipment, so that you can have all your editors do shared storage with your system ?

Exactly what can I get for free, if I can show you how to save $269 in total investment ?

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com

[Neil Sadwelkar]

I think you’re comparing network data flow with electricity through wires or water through pipes.
It doesn’t work like that.

It is possible for, say, a storage, to ‘feed’ 10GigE to a 10GigE switch port (its not an input), and then provide 10GigE bandwidth to 10 machines all connected to the same switch via 10GigE cables to 10GigE ports (they aren’t outputs).

Network switches ‘distribute’ data in a complex way that optimises bandwidth. They don’t share data equally between ports.

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Neil Sadwelkar
neilsadwelkar.blogspot.com
twitter: fcpguru
FCP Editor, Edit systems consultant
Mumbai India