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Activity Forums Adobe Premiere Pro Premiere CC 2014 update constant freezes and crashes

  • Fiona Fuchs

    January 29, 2015 at 11:53 am

    In the middle of a major project and having these issues – any solution now?

    Freezing – audio playing while freezing. Then freezing completely and audio playing out while I quit.

    This is really bad in front of an important client.

    Help.

  • Ivan Cooke

    January 30, 2015 at 4:42 pm

    I wish I had come across this thread before updating CC 2014.

    Creating a new project and importing the problem project worked for about 10 minutes then the same issues arose.

    I exported an EDL and moved back into CC. Since then I haven’t had any issues.

  • Justin Yngelmo

    February 4, 2015 at 2:23 am

    Having the same problem. Imported the project into a new one and it didn’t help at all. What’s weird is I’ve been editing for the past month on the same version of Premiere Pro CC 2014 and it just started acting up yesterday.

  • Justin Yngelmo

    February 4, 2015 at 2:28 am

    Same thing happening to me. Opened it up in a new project and still keeps freezing (with audio/timeline still playing) then eventually crashing.

    What’s weird is that I’ve been editing for the past few weeks on the same version of PremireProCC 2014 but it’s only been crashing the past two days. Extremely frustrating!

  • Justin Yngelmo

    February 4, 2015 at 2:29 am

    Same thing happening to me. Opened it up in a new project and still keeps freezing (with audio/timeline still playing) then eventually crashing.

    What’s weird is that I’ve been editing for the past few weeks on the same version of PremireProCC 2014 but it’s only been crashing the past two days. Extremely frustrating!

  • Mike Marshfield

    February 4, 2015 at 7:45 pm

    I had the same problem with two recent projects, but i think i might have fixed it. I had a 29fps .mov file in my project. After i rendered it to a 25 fps mp4 and replaced the footage all seems sweet (after 2 hours of crash free editing)

  • Alx Mat

    February 5, 2015 at 10:30 am

    READ IT TO FIX.
    It’s a codec problem. Mac OSX, ADOBE PREMIERE and MPEG are not good working together. To fix open Sequence settings. Then change preview format file (not mpeg. use quicktime or another one). Premiere delete all the preview files. Render again and forget freezes and crashes.
    I wish you all the best in your work.

  • Tom Laughlin

    March 9, 2015 at 6:18 pm

    Went from Premiere Pro CC to CC2014, version 8.2, and got crash after crash. A couple things I was told, Premiere Pro CC 2014 is not made for 2006-2011 Mac towers”, ok, so I’m supposed to buy a new Mac? I was also told that Premiere CC 2014, is not meant to be run on any OS older than Yosemite, ok… So, in order for me to continue editing, I need to purchase Yosemite and update my OS, mid-way through several editing projects, risking media or project or computer corruption? Sure, let’s do it!

    I’m now back in Premiere CC 7.2.2, a solid build, very solid. I’ve been paying for Cloud and have CC 2014, but hadn’t had the opportunity to finally use it, till 6 months into my work, I tried it, now, I don’t want to use it. And, worse, I’ve been paying for it for a few months now.

    Yea, I’m still on OS 10.7.5, and on a 2007 Mac Tower, but what happened ADOBE?!

    Tom Laughlin
    Producer/Editor
    Digital Chop House
    Salt Lake City, Utah
    http://www.digitalchophouse.com

  • Jeremy Mcdermott

    March 31, 2015 at 1:20 pm

    hey bro. This worked for me. Thank You!

  • Ht Davis

    April 14, 2015 at 3:24 am

    Quicktime is an apple product. Mpeg is a codec, independent of that.

    Many problems are looking like macs here. CUDA is the problem. Go to the preferences, playback, and change mercury playback engine to OPENCL, as CUDA is not yet working on mac.

    For Windows, you need to check your specs. IF you have a non-cuda capable system and have CUDA on, you need to turn it off.

    For some windows systems with CUDA cards, you may need to upgrade or downgrade your driver. The CUDA architecture betas have been pushed into drivers and distributed while bugs hadn’t yet been worked out. There aren’t a lot of Beta testers.

    As for the Quicktime engine… …Check it’s architecture markers. Is it 32 or 64bit? The Quicktime architecture itself is built in 64bits now. But if you have a 32bit system for talking to that architecture, you’re bound to have problems. Apple hasn’t fully updated the interface for linking to the codecs. This is not a problem with ADOBE, it is with APPLE.

    You’re really better off with a WINDOWS machine with similar specs, and decent antivirus\firewall software if you are rendering right out of premiere or with AME. The only advantage of the Apple computer right now is Compressor. It does a little better at farming out sections of you compression and rendering from FCP.

    Get on APPLE’s butt first. Their CUDA support is non-existent. Then get on the card manufacturer, and finally, get on apple about it’s quicktime engines and codecs.

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