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Activity Forums Adobe Premiere Pro External Monitor Woes

  • External Monitor Woes

    Posted by Simon Roughan on June 21, 2013 at 11:04 am

    Hi,
    I have upgraded to CC, and am having problems with my external monitor.
    I posted before yesterday, and thanks for the replies, but now I have a new issue.
    I updated the nvidia drivers, and did what Mike suggested, but to no avail. I had it working briefly with the source monitor, but not the program monitor. I new started the computer, and now the playback settings are greyed out..

    Whats going on with this now?

    Any help appreciated.
    Thanks in advance
    Simon

    You know I’m born to lose, and gambling is for fools, but that’s the way I like it, baby. I don’t want to live forever!

    Robert Brown replied 12 years, 11 months ago 8 Members · 14 Replies
  • 14 Replies
  • Walter Biscardi

    June 21, 2013 at 11:10 am

    [Simon Roughan] “and did what Mike suggested, but to no avail.”

    What did Mike suggest? Starting a new thread for the same problem makes it harder for us to help you. If you’re having a continual problem, keep the entire issue in the same thread so we can easily see what others have suggested.

    Walter Biscardi, Jr.
    Editor, Colorist, Director, Writer, Consultant, Author, Chef.
    HD Post and Production
    Biscardi Creative Media

    Foul Water Fiery Serpent, an original documentary featuring Sigourney Weaver. US & European distribution by American Public Television
    MTWD Entertainment – Developing original content for all media.
    “This American Land” – our new PBS Series.
    “Science Nation” – Three years and counting of Science for the People.

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  • Simon Roughan

    June 21, 2013 at 11:29 am

    Sorry, Mike suggested I unclick the Blackmagic box in the Playback Preferences, then restart the computer, then click it on again.
    It didnt work.

    You know I’m born to lose, and gambling is for fools, but that’s the way I like it, baby. I don’t want to live forever!

  • Kris Merkel

    June 21, 2013 at 1:01 pm

    The selections are greyed out because the app is not seeing the card. What might be happening is that you are not using a BMD sequence. Try using a BMD sequence preset and see if you get different results.

    “Think of everything in terms of building capacity.”

    Kris Merkel
    twitter: @kris_merkel
    Product Manager, Flanders Scientific Inc.
    http://www.shopfsi.com
    Co-Founder, Atlanta Cutters Post Production User Group
    http://www.atlantacutters.com

    2.2Ghz MBP core i7
    16Gb RAM
    CS6/FCP7
    AJA T-Tap
    AJA IO XT
    FSI LM-2461W/CM-170W



  • Simon Roughan

    June 21, 2013 at 1:46 pm

    Thanks for replying Kris.
    I would have thought it must be seeing the card, as it has the option for Blackmagic Playback there. It’s just not selectable. I will try what you suggest though.
    Thanks

    On Edit:
    I tried creating a new sequence with black magic settings, then went to preferences, but the playback options are still greyed out.
    Rats!!!

    You know I’m born to lose, and gambling is for fools, but that’s the way I like it, baby. I don’t want to live forever!

  • Walter Biscardi

    June 21, 2013 at 2:26 pm

    [Kris Merkel] “What might be happening is that you are not using a BMD sequence.”

    There’s no such thing as an AJA or BMD sequence any longer with CC. Adobe is now handling the Transmit Engine.

    Ensure you have the latest BMD Drivers and plug-ins that were just released for CC. Be sure to uninstall the old ones first.

    Walter Biscardi, Jr.
    Editor, Colorist, Director, Writer, Consultant, Author, Chef.
    HD Post and Production
    Biscardi Creative Media

    Foul Water Fiery Serpent, an original documentary featuring Sigourney Weaver. US & European distribution by American Public Television
    MTWD Entertainment – Developing original content for all media.
    “This American Land” – our new PBS Series.
    “Science Nation” – Three years and counting of Science for the People.

    Blog Twitter Facebook

  • Simon Roughan

    June 21, 2013 at 3:17 pm

    Thanks for the replies. I did install the new drivers, from BMD and Nvidia.
    I have just found out what the problem was. You have to click the enable transmit option from the program window’s wing menu!
    I got that help from the adobe forum. Funnily enough, the official adobe tech support was stumped as well.
    Thanks again.

    You know I’m born to lose, and gambling is for fools, but that’s the way I like it, baby. I don’t want to live forever!

  • Chris Borjis

    June 21, 2013 at 4:22 pm

    whoa! I wouldn’t have thought of that.

    Thanks!

    I’ve got a multibridge in edit suite 2 awaiting
    a new power supply. Now I know what to do if
    I see that.

  • Shane Ross

    June 21, 2013 at 5:44 pm

    THIS is why I constantly read the forums. I’m not on the CC yet, but plan to be. And when I do, I’ll know that if I can’t get external monitoring to work, that I need to tick a box somewhere. If I don’t remember it exactly, I can search here.

    Knowing about issues before they happen.

    This is why I love the Cow.

    Moo.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Chris Borjis

    June 21, 2013 at 6:24 pm

    [Shane Ross] “Knowing about issues before they happen.

    This is why I love the Cow.”

    same here.

    sometimes my co-workers are amazed I know a solution instantly
    an issue comes up.

    if not for the cow it wouldn’t be true.

    You’re gonna love CC Shane.

  • Justin Crowell

    June 21, 2013 at 7:44 pm

    I’ll third that.

    [Chris Borjis]
    sometimes my co-workers are amazed I know a solution instantly
    an issue comes up.

    if not for the cow it wouldn’t be true.”

    SAME. But let’s keep that a secret…wouldn’t want to endanger my next raise!

    Editor, Producer, DP
    JustinCrowell.com

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