So far in the software encoders that I have used we are missing certain bits from the Transport Layer, such as the PSI (Payload Start Indicator), and a few others.
Spoke to AJA tech support last night the solution is that I have a Graid hard drive connected to my Mac with Firewire as well as the AJA. Because both FW ports use the same bus, The Graid has to be disconnected before running the AJA.
I have the AJA Io connected to FCP 5.1.4 with firewire. On FCP startup, External A/V window pops up with the “Unable to locate device…” message. In the A/V Setup window in video and audio playback it is listed as missing. Io settings are same as I always use. Rebooting the Io Deleting FCP preferences, uninstaling and reinstaling drivers all tried with no results. Any suggestions?
Exactly what I mean, Draging the app to the trash does not uninstall the program, it only gets rid of the icon, all the info and prefernces are still sitting on the drive. Thats why I want to know if there is a way to do a full uninstall.