Tom Carter
Forum Replies Created
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“You might try registering it, then wait a few days and download the certificate of distruction and apply for the platform change.”
Do you have a link for that document? Can’t seem to find it anywhere… I think that might only apply to same-platform upgrades. But maybe I could do an XP upgrade and then apply for a straight 6.5 swop (if thats possible).
As for the eligibility issue, their site says you can upgrade from as low as version 3.x, I’m going to go with your advice and ring them again on monday, see if I can get some sympathy 🙂 …
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Yeah, the student copy is my backup, but it’s
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Thanks for the response, it seems a real grey area as their’s nothing about it on their site.
As for your suggestion, my only concern is that now I’ve applied for it they’ll have a log of it under my profile at their end. I was considering just creating a dummy reciept and seeing what they make of it (although my housemate seems to think this might constitute fraud 🙂 ). Its just annoying because if I’d done it a month ago it wouldn’t have been a problem, and I’m having real trouble getting any answers out of them (especailly seeing as it’s being handled by their french customer service department).
Guess the key is just to keep on at them until either they give in, or I stop being such a scrooge….