Thomas Vecsei
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Thomas Vecsei
August 23, 2011 at 5:13 pm in reply to: Steady shots 13′ above ground with boom pole and HX9VUp to now I couldn’t get hold of another monitor, so I can’t tell why AVCHD 50p delivers black screen. Either DP6 can’t handle 1080 50p or HX9V doesn’t send any signal in that mode. Live view when using MP4 25p works fine.
I added a photo at the end of the article, it’s a simple table tripod/clamp (from Hama). -
Hi Craig,
it was 1 year ago when I brought my EX1 to my local Sony Service Center (https://www.avms.at) here in Vienna (Austria). They shocked me with huge costs for changing the DPR-board. After contacting Sony Austria bosses, they proposed to send the cam to Sony Japan where they produce the EX1’s. They said, that they found a solution there to restore the firmware on my DPR-board. I agreed and luckly my EX1 returned after about 2 months. As far as I know my cam was one of the first with “bricked” firmware there.
My EX1 was shipped to Japan by the Sony Service Center mentioned above, so I don’t know any address over there in Japan.
Thomas Vecsei
waiting for my EPIC times …
t.vecsei@eventfilm.at
https://eventfilm.at
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Hi Rob,
I think that the PMW-350 profile HG 4 4609 or HG 1 3250 nearly matches the EX3 CINE3 PP. But without adjusting the yellows (via Matrix on EX3) these are too strong on the EX3. Just take a look at my comparison of the EX1, PMW-350 (and Canon 550D/T2i) profiles:
https://eventfilm.at/blog/?p=41
best regards
ThomasThomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm -
So finally my EX1 with V1.20 is back from Japan after nearly one month and works fine.
The EX3 of a colleague here in Vienna/Austria is still over there, it seems that Sony was not able to restore the firmware and has to exchange the complete board.
Thomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm -
I use the Glidecam 4000 Pro and the X-10 for both EX1 and 5D mk II. On the base plate I added one included plate to increase weigth and on top a Manffrotto-quick release.
With the EX1 I have to use 10 counterweight disks, with the 5D 4 of them. With this configuration I don’t have to remove / add 2 X-10 springs when switching between EX1 and 5D. In theory it would be better to use only 2 fully tensioned springs vs. 4 springs with low tension, but I don’t have simply the time for this.
With respect to image stability and operation for me there is no noticeable difference.
best regards
ThomasThomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm -
Hi Craig,
finally I’ve got the information, that the repair will cost USD 390 (excl. VAT). Tomorrow my EX1 will be on the way to its “place of birth” in Japan. It will take 2-3 weeks …
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update / light on the horizon: Sony Japan is looking for a solution to reset the Firmware on the DPR-board. Now this can be done only in the factory. With a working solution each authorized service center around the globe could then do the reset without exchanging the complete board for 2.800 USD …
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Hi Craig,
I’m fully with you, that 135 USD is nothing compared to the costs for the repair (mine is 2.800 USD). But Sony offered the offical DIY-Upgrade after a long time of bring in only-upgrades, so my thought was, that their software must have been thoroughly tested.
But now I know better and event worse I now read about Sony technicans who recommend not to do it yourself for firmware 1.05 or below. Mine was 1.05 …
From the legal point of view of course Sony has clearly put away all risks with having the customer accept the License Agreement of the Upgradetool, but it’s also a matter of fairness – this software has more risks that one could assume.
Thomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm -
Horrible!
Sony just wrote me, that the repair costs are 2.082 EUR that 2.800 USD!!!!
So everyone out there: Stay away from upgrading your firmware your own, because even when you have done everything correct and you are not to blame you have to pay 2.800 USD!!!!!
I would even dare to say, stay away from Sony !!!Thomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm -
Status quo:
- Camera definitly is not booting, turning off/on, disconnecting/connection, etc. doesn’t work.
- Sony Prime Support makes no firmwareupgrade.
- The local Sony authorized service center told me, that they have similar cases.
- Sony Japan is analyzing the problem – seems I’m not the only one!
- For now there are no known costs for the repair.
So please be careful and read the disclaimer in the upgradetool, Sony gives no warranty!!! Although I’m sure that I exactly followed the steps in the manual. Here again my configuration: MacBookPro (Mid 2009, 10.5.8) and EX1 with FW 1.05
Thomas Vecsei
info@eventfilm.at
https://eventfilm.at
http://www.facebook.com/eventfilm