[Thibault Carterot]

Yes my problem was solved by Davinci team and I must say they were very efficient. Thank you again.
The soft has some issue like edl handling or this autosave problem but I’d never go back to color !

1°/ Color is not real time and has tones of bug
2°/ DaVinci team is working on getting the soft better, apple is working on the iphone… I heard new FCP won’t be release before 2013

BM is a great company for users, updating the driver very often. I’m confident all the little problems will be solved very quickly.

Config : Mac Pro 2010, 8×2,4Ghz, 16Go Ram, FX4800,GT120, Decklink 3D+, RED Rocket, system on Crucial SSD 250, 5x2to Seagate XT Raid0 drive, DaVinci Resolve 7.02

[Thibault Carterot]

Ok, I sent the file

Config : Mac Pro 2010, 8×2,4Ghz, 16Go Ram, FX4800,GT120, Decklink 3D+, RED Rocket, system on Crucial SSD 250, 5x2to Seagate XT Raid0 drive, DaVinci Resolve 7.02

[Thibault Carterot]

Dear Rohit,

Thanks for your answer,

I just sent a request from BM support. I found the log but It seems I can’t attach the tar log file to the request demand ?

Config : Mac Pro 2010, 8×2,4Ghz, 16Go Ram, FX4800,GT120, Decklink 3D+, RED Rocket, system on Crucial SSD 250, 5x2to Seagate XT Raid0 drive, DaVinci Resolve 7.02

[Thibault Carterot]

I’ve updated my signature…

Config : Mac Pro 2010, 8×2,4Ghz, 16Go Ram, FX4800,GT120, Decklink 3D+, RED Rocket, system on Crucial SSD 250, 5x2to Seagate XT Raid0 drive, DaVinci Resolve 7.02

[Thibault Carterot]

Bob,

Sorry if I wasn’t clear.
I have a box but of course I tried to bypass it !

I don’t know if the box work but there is no reason it should not !

[Thibault Carterot]

Aja support is sending a replacement card.

I must say the guys at AJA are quick !

I’ll remember when I buy new cards…

[Thibault Carterot]

“No but you could have shorted the card out moving it from machine to machine. “

You may be right, since,
it was moved very carefully from one to another : transported in a well packed box…

There is not any visible physical damage and all the pins seems ok…

I have moved dozen of Blackmagic card without problem…

And the card is not broken, I ve got a signal, just interrupted by flashes…

Maybe the change in the current made it losses its faculty ?

[Thibault Carterot]

Thank you for your quick answers.

I tried of course everything you said. I’ve an editing company with a few rooms, using BlackMagic cards or avid system and I love getting my hands dirty ! (I’m sure you know what I mean).

So I tried uninstall drivers, put old ones back, installed a new 10.5 sys without final Cut, without the box…
I tried directly connected on a 20 SDI monitor, 24 HD SDI monitor, through HD SDI output, YUV output etc…

Same problem.

And moreover, the strange thing appears in capture in Final Cut : so, not an output issue !

When I reboot the system, Color bars appear fine. But when I change anything in the setting (Ramp or anything, bing ! : green pixelatted howfull screen…)

It’s not really green dots (like a bad HDMI connection) it’s more a green screen with noise texture (I can take a picture if it’s help)

The only thing that works is when I capture, the output on TV is correct (not the one captured )
I really believe now the card has a problem. Why ? I don’t know. It was used perfectly for a few months in UK. I tried to use it in France …. But I don’t think the card does politics 🙂

Anyway, Aja contacted me very quickly, I think we ll change the card.
I was just wondering if it was a known issue or if I ve got a bad luck !

Thibault