I’m a Salesforce user for 2 years now and really love it. Basic plan is $5/mo. I upgraded to the Group at $15/mo a year ago when trying to get another user to help out, but I’m going back to the $5 plan in Jan.
It is super-powerful (I say that as an ACT! user for many years) and I wanted a cloud-based solution – log in from anywhere and anything. Hardest part is getting all of your data in, but that’s any program. Give a week or 2 of testing with 10 contacts to see how it functions. Plus it’s completely customizable. Reminders, ticklers, etc really easy. Account & contacts took some getting used to. SF customer service is 2nd to none.
It’s no longer integrated with google docs, but you can attach just about any file to a contact.
Being a solo operator has always been an issue with contact data. I use QB Pro, Google docs, Gmail, Salesforce and Stamps.com and none easily share data, it’s constant typing/copying in at least 2 locations: Salesforce (on my MAC) as the salesguy and QB (on the PC) as the invoice guy. I’m probably missing something in here too.
Oh, and the Android app for SF is a bit odd and you can’t do everything, but at least you can schedule from anywhere. I have no experience on an iPhone or iPad app. But to have your complete contact list with you on your phone and simple dialing from within, handy.
Willing to answer specifics if you have them. Basically I’m happy with it and I’m too far invested with historical data to move to another provider. The group version is nice to enter “opportunities” if you’re looking for that true “sales funnel” type of tracking.
Steve

