[Ryan Patch]

Okay, that’s weird. Premiere / AME is doing something weird – your export presets should carry over into AME, and even if they didn’t, you should be able to change them in the encoder.

One last idea would be to click on the orange text that says “FLV” and in theory that should bring up the export dialog box again, and perhaps you’ll have access to more settings there?

There DEFINITELY should be Quicktime presets available to you, though… this is weird.

[Ryan Patch]

Just do it!

[Ryan Patch]

Sounds like you don’t know where to look. Every option available in Premiere export is available in the Encoder. A simple way to get the footage out is if you’re in Premiere’s export window, click “Queue” instead of “export” and the sequence (and it’s settings) will be sent to Media encoder.

You’re absolutely right that there should be (and there is) a QT prores option in AME.

If you are still having trouble, can you attach a screenshot of the settings dialog where you can’t select QT?

[Ryan Patch]

I do not think it’s the media size… your setup sounds good, and personally I am running 4tb of media, 6400 clips with a similar setup – although a good GPU (Quadro 3800). I don’t think a GPU would be creating the issues with the Audio, a;though it’s also possible that the audio issues are just a symptom of a system that can’t keep up.

The C++ issue you should try to resolve ASAP if Adobe told you to do it. They likely know what they’re talking about. Are you unable to find and uninstall / install the packs they are looking for?

[Ryan Patch]

I think you’ve hit on this issue:

https://forums.creativecow.net/readpost/3/925414

Unfortunately, I have not found a solution.

[Ryan Patch]

Well, given that there have been TONS of stability improvements in CS6, I would recommend using the demo, with your new soundcard, and seeing if that works. I would do the C++ things adobe told you to do, then install CS6 and give it a go!

[Ryan Patch]

Looks like I missed a couple of things –

First, you say you are moving to CS6 — what version are you on right now?

What C++ issue are you talking about?

Ryan

[Ryan Patch]

First thoughts would be to ensure that your audio hardware has all correct drivers. On a PC, even if the audio is integrated into the motherboard, it will have it’s own drivers. Check for any issues.

Another troubleshooting step would be to either

1- Wipe and reinstall OS.

or

2 – Get a new audio card. You can find good ones for $30-40 and you could get some improved monitoring out of it.

I don’t know what kind of computer you’re on, so dunno if #2 is an option if you have a laptop. You could also grab an external USB audio card and try that.

Let me know your specs.

[Ryan Patch]

What do you mean “scratchy”.

Your situation sucks. Let’s get this fixed.

[Ryan Patch]

So, when you view the ProRes files both in the source monitors as well as in the OS explorer/finder, they look fine, then?

This is no doubt related to editing once in 23.98, then replacing your footage with 24. If you shoot in 23.98, you GOTTA stay that way all the way through.

What happens if you create a fresh sequence with a 24 FPS timebase and drop the 24fps clip in there?

I am a little fuzzy on your sequence workflow, but just so you understand, you’re dealing with TWO levels of sequences here – the original with the many layers of video, and then the sequence that you nest that one in to edit the multicam. You must make sure that BOTH sequences are 24fps if that’s your footage. If you only changed one of them, that could give you a problem.

I would, in the future, recommend either correcting your footage first, then importing and editing, or editing and then color in Davinci. Edit then color then more edit is asking for trouble.