Adobe Premier Audio Problem

[Ryan Patch]

What do you mean “scratchy”.

Your situation sucks. Let’s get this fixed.

[Ryan Patch]

First thoughts would be to ensure that your audio hardware has all correct drivers. On a PC, even if the audio is integrated into the motherboard, it will have it’s own drivers. Check for any issues.

Another troubleshooting step would be to either

1- Wipe and reinstall OS.

or

2 – Get a new audio card. You can find good ones for $30-40 and you could get some improved monitoring out of it.

I don’t know what kind of computer you’re on, so dunno if #2 is an option if you have a laptop. You could also grab an external USB audio card and try that.

Let me know your specs.

[Charles Cunliffe]

I spent 3 hours with tech support today after talking them into helping me and we did a clean un-install, reinstall and updating of all software. I am just about to clear up a few other issues and test it. I will get back to you in the next several hours to let you know how it goes. I am not very hopeful that it will work but we’ll see.

Any suggestions on how to get the most current drivers for my integrated sound card will be helpful.Any suggestions on new one would be great too, I am going to CS6 and am not afraid to put a good card in. This has been horrible. This film is a feature Doc that is overdo by months because of all these issues.

System is Win7 Pro SP1- Dual CoreI7 2.8 Ghz with 12GB of recently checked and okay RAM. All work is done with Premier on C Drive (High Speed drive) All data is on internal SATA 2 TB drive. Project is about 1TB 1250 files large. Nvidia 285 Vid Card, SoundMAx integrated sound card.

Thanks
Charlie

[Charles Cunliffe]

Additionally, I had a new issue this week. Twice I had a Visual C++ runtime library coed R6025 come up. I do know if I should uninstall all those C++ programs in control panel and try to install the distribution package for windows 7 or just wait and see.

Thanks for all help coming!
Charlie

[Charles Cunliffe]

Might as well get it all out there. Now and in the past every time I come out to an internet site or check my email, Premier goes into a three minute spinning of the hour glass when I go back to it and often goes to “not responding” mode which I have to wait several minutes before I can go back to work.

[Terry Tsangaris]

Charles have you installed any new Software recently that can clash with Premiere.
As a rule a restore point should be created when all Software is running ok and can save precious Time going for a FULL install.
I hope you solve your problem before you go their.

I have some issues with my PC running CS6 If I can’t fix the problem and want to use CS6 I will need to do a Clean install.

Terry

[Charles Cunliffe]

I did recently install Studio One Pro, however this problem has been going on for months before that. I am hopeful that my clean install had some impact because I was able to work last night for a few hours on the film without any issues. However, this has been the case many times and then the problem re appears, so we’ll see.
Thanks for your interest and I will set a new restore point this morning.

Charles

[Charles Cunliffe]

Too Bad, I was right. The same thing is happening.
Gonna load the whole thing on another machine so I can determine if this is an OS problem.

Any suggestions concerning if Audio Sound card would help this would be appreciated.

I would love a little advice about setting up a partition for my OS and another partition on the same HD for my programs…so next time OS gets trashed I dont have to reload 58 programs, any suggestions?
Have a 700GB Super Fast HD for OS and programs….

[Charles Cunliffe]

Sorry I missed this question….
By scratchy I mean you start to hear little popping noises, then it gets more like digital skips, then it starts to get stuck and then locks you out.

[Charles Cunliffe]

So there you have it. What a mess. Ryan ru There, I need you man!

Should I go get a new sound card? Any suggestions?
Do I need to deal with this C++ issue?