Robert Jackson
Forum Replies Created
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FWIW, after upgrading to 5.8 and reexporting the problem went away. It was a bug in the Quicktime export from 5.6. Thanks, everyone!
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Dear Michael:
Forgot to add that your suggestion is excellent, except for the following unrelated problem we’re having with our external hard drives (7200 firewire 400): no matter what we do, every time we try to create a quicktime reference file we get a “write delayed failed” error and one of our hard drives with the footage is no longer “seen” by the system.
We have tried everything (updating windows, defragmenting all drives, updating the bios, removing all extraneous programs, etc.) and have narrowed down the problem to quicktime, which for some reason makes one of our daisy chained hard drives disappear when we try to create a quicktime reference file (yes, we try hooking up the drives separately and in different sequences, no dice). This is why we’re forced to create a quicktime for export.
Again, thanks for your thoughtful answer.
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Thank you for your help.
I have just heard that this might be also be a bug on this version of the software (5.6) but cannot find independent confirmation…has anybody heard this? If so, which version after 5.6 has addressed this problem?
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I guess I answered my own question there. The workaround was to export the sequence as an mov file using the same settings as the file, then reimporting it into FCP as new project, and then when I sent it to Color it worked just fine. Thank you everyone for your kind help!
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Dear Walter:
Thank you for taking the time to answer our call. I see. Seems strange that color wouldn’t support footage that plays correctly in FCP..
Would I then have to export the footage from FCP first into the same format (dvcpro hd 720 pn) to then reimport it so that I can then send it to Color? It would be bothersome (82 minute feature film) but we’re really desperate here…
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Dear Michael:
That did it! After installing the avid codecs for the MAC and rebooting, the exported file using “same as source” settings and the avid codec was imported into FCP without a problem. Thank you so much for your help.
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Dear Michael:
Thank you so much for taking the time to help us. I installed the avid codecs on the mac, but the quicktime file, once imported into FCP, still shows the same error (FCP says the timeline settings are wrong, asks me to change them to match the imported file, and then I get nothing but white frames). Exporting a quicktime reference from within the PC that has the footage makes sense, except that I can’t think of how to reencode the file for a Mac that preserves the 720P HD quality (necessary for the color correction in FCP and eventual output to HD).
I’m a bit lost about the use of Raylight…why do I need to re-encode my dvcpro hd footage in the PC with the Avid with Raylight? The footage is on a windows machine already, and plays perfectly well on the avid timeline…the problem is exporting the footage to a file that I can then import into the mac with the FCP. As of now, Avid cannot create a single file out of the timeline, and when I create smaller chunks that I could later import into FCP, the files do not play, either on the PC, or in the MAC (which continues to give me the error about matching settings in the timeline, even though I chose the preset dvcpro HD 720 pn, which is exactly what the footage is).