Replies – Forums – Rick Hughes

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Rick Hughes
August 29, 2022 at 4:00 pm in reply to: White Balance

That worked – Thnx

Not sure what I did to dock-it
Rick Hughes
July 12, 2019 at 8:25 am in reply to: Movie Studio Platinum 16 crashing – video stabilization

Had an update from MAGIX Support ..They advise cause is a library file called ucrtbase.dll for the crash behaviour. This file is installed with C++ rediststributables, particularly with the 2017 redistributable.

They asked me to to repair file – no difference

I reinstalled all C++ rediststributables, tested – same result. Back with Support.
Rick Hughes
July 10, 2019 at 1:58 pm in reply to: Movie Studio Platinum 16 crashing – video stabilization

apologies —- clicked on the icon and followed instructions
Rick Hughes
July 10, 2019 at 12:07 pm in reply to: Movie Studio Platinum 16 crashing – video stabilization

This is a list of installed codecs on my PC
13516_codec.jpg.zip
Rick Hughes
July 10, 2019 at 11:40 am in reply to: Movie Studio Platinum 16 crashing – video stabilization

Graph of Processor & RAM usage when running stabilization is shown on :

Running well within normal parameters – not hitting the stops.
Plus only using 37% of RAM in total, so plenty of RAM spare.

When it gets to 99% the usage drops to less than 30% and stays that way even when program crashes

13515_usage.jpg.zip
Rick Hughes
July 9, 2019 at 8:28 pm in reply to: Movie Studio Platinum 16 crashing – video stabilization

To what intermediate codec? ….

I would be rendering from AVC/MP4 to something then after I finished rendering back to AVC/MP4 ?
its a shame if this has to be the answer as it will add a lot of extra steps to each video

But I’m willing to try.
Rick Hughes
July 9, 2019 at 8:02 pm in reply to: Movie Studio Platinum 16 crashing – video stabilization

Hi … MediaInfo file of files that get to 99% and crash program … attached
13513_mediainfo.txt.zip

To answer on details

W10 Pro 64 Bit Ver 1803
OS build 17134.929

Physical PC… Intel i5-3570K 3.4GHZ
16 GB RAM
OS & Programs on fast SSD
Data files on 2 x 1TB HDD

Videos created via a Panasonic Lumix GX9 no intermediate processing, files loaded direct as project media

Tried files again today …. short files fine, 30 sec of more fail.

Are there any Logs I can capture ?
Rick Hughes
July 9, 2019 at 7:53 am in reply to: Movie Studio Platinum 16 crashing – video stabilization

Thanks for offer to help – I will not be back in front of PC until tonight – will add media info tonight.
One thing is it is on several different clips …. only those of 30sec or more crash.
The source is a camera ….. Lumix GX9, no intermediate processing or conversion of the file.
Rick Hughes
September 25, 2016 at 12:56 pm in reply to: Movie Studio offer

I think it’s better – I used to ping pong between the 2 forums previoulsy …. as long as the ‘Vegas’ guys don’t get fed up of those questions on MSP studio 🙂
Rick Hughes
February 21, 2016 at 3:50 pm in reply to: Matching colour characteristics

Thanks for response …. I have MSP 12 .. and the Sony Color Match plugin is not included.

I’ll go see if I can find if the Boris plugin will be available for MSP

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