[Rich Sigerist]

Hi Paul,

Negative. I’ve cut bait and moved on.

Good luck.

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Thanks Tom.
Much appreciated.
-Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Hi Michael,
G-Tech made it very clear they were not in the service business.
If your drive is a day out of warranty you’ve got a paper weight.
Maybe I spoke with the wrong person?
Thanks,
Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Thanks Gary. There is an external power adaptor and it is working. I can use it to power up the other G-RAID drives I have.
Thanks for your input.
Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Hi Steve,
I’d love to try but as I mentioned, I can’t see anything in the enclosure that looks like a power supply. Just a circuit board attached to the on/off switch. I’m going to bring it in to a computer store and see if they have any ideas.
Thanks.

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Thanks Michael.
I’ve tried installing the drive set into 2 different G-RAID enclosures. With one my computer wouldn’t even see the drive.
With the other, the computer saw the drive but couldn’t read it. Thus the error message I posted earlier.
Regarding the power supply. I think that’s the problem. The challenge is that the G-RAID only contains a small circuit board with the interface and wires to the drives but there is nothing that even looks like a traditional power supply. If I knew where to bring it for repair I’d try that but even G-Tech tech support is pretty worthless right now since they don’t offer service on it.

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Awesome Peter. Thank you very much.
-Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Hi Peter,

Thanks for your input. I’m on a MBP as well and was unsure whether to upgrade to V4.3. Thought that upgrade was just Windows related. I’m just beginning to research what I need to upgrade (iPhoto, Adobe CS3 bundle, etc.) to stay in Mac’s good graces.
Do you know of any one-stop site that specifies this?

Thanks again,

Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Thanks Jason,

The official word, however, from AJA tech support is “The Io supports CC on capture however does not support the insertion of CC files on ETT or PTV.” I guess I’m out of luck. Good thing I wasn’t planning on making much money on THAT gig.

I can’t complain, though. The AJA IoLA has been an extremely reliable device for the 6 or 7 years I’ve had it and it was also nice to be able to actually call up there and talk to someone.
Don’t see a lot of that these days.

Thanks again,

Rich

Rich Sigerist
RSVP Creative
Ventura, CA

[Rich Sigerist]

Awesome…Thanks Again!

Rich Sigerist
RSVP Creative
Ventura, CA