1. Locate the file:
C :. \ Program Files (x86) \ Common Files \ Adobe \ SLCache \ X19zbGNfZmVhdHVyZXNfXw == slc
2. Open it with a text editor (Notepad)
3. Delete all of the text file
4. Save and close
5. Now click the file right > click “Preferences”.
6. Select the ‘Read Only’.
7. Close> OK.
Now open Adobe Media Encoder.