[Misbah Mahfujur]

hello,

i am using CS6 premier pro, when i import file through Media browser, it gives me error message “The file has no Audio or video Stream”

thanks

[Misbah Mahfujur]

Yes it worked for me. I took it to a Camera service centre, I didn’t wanted to take the risk as well as I didn’t had the right computer to do it step by step.

[Misbah Mahfujur]

Thanks, now I don’t need to look anywhere else. I didn’t know that.
I think I have to download a converter, right?

[Misbah Mahfujur]

How do I find out my zoom setting. Eg. Speed

[Misbah Mahfujur]

Thanks its working now, i have downloaded Sony PDZK-LT2 plugin.

[Misbah Mahfujur]

You can download version up tools and do it by yourself, but you have to make sure you read the whole manual carefully and follow every step as they said. Second option take it to a service center, they will do it for you, I paid £75 for it. The person in the service centre says, it’s easy to do it and you can do it by yourself.

[Misbah Mahfujur]

I got the upgrade firmware directly from sony, buying didn’t have to right computer eg. Windows, that’s why I could t do it by myself. I took it to a camera service centre in London and they did it for me while I waited.

[Misbah Mahfujur]

Thanks, I won’t do it…I will call them and speak to them directly…

[Misbah Mahfujur]

This is exactly what they said…

“Thank you for your phone call a few moments ago.

I can confirm that you can upgrade from version 1.04 to 1.30 using the version up tool”

They are sending me the file through their FTP site…

I’m not sure what to do, it might cost me if I take it to them directly.

[Misbah Mahfujur]

I’m in the UK…