[Michelle Miller]

Hi,

We are having the same issue with our HPX-370. The image is very buzzy and fuzzy.

We have had this issue with this camera off and on since we purchased it a year ago. Also our view finder did not work.

We sent it to Panasonic in NJ, the replaced the guts on the inside with all brand new parts and the image is still fuzzy.

It seems the worst when the lens is wide open. It is also really bad when you use an ND filter outside.

We have dialed the gain down to -3 and still the problem is there. Does anyone know of how to get this to go away? And us too-you don’t see this on the viewfinder. You see it when you import the P2 footage into FCP.

I got on the phone with Panasonic yesterday and they tried to tell me that it was a problem with our editing software. I told him that was a joke. And guess what else he told me. The parts from our camera when it was first shipped came from a supplier that they do not normally use, due to the Tsunami in Japan. He said that the parts in our camera now are from preferred supplier now. Hmmmm.

Any ideas? We are about ready to tell Panasonic to take this camera back and give us our money.

[Michelle Miller]

I am bumping this up in hope that someone can help

[Michelle Miller]

Hi John,

Oh yeah the GREEN SLUG. It is a OSX user issue. If you do not trash your FCP preferences and I mean all three that are in the FCP user date folder, the minute you see the GREEN SLUG then you have to create a new user in our OSX. We went through this a few months ago. It was a big headache.

But as soon as I created a new user-copied everything over from the older users folder and then deleted the old user and opened up FCP, Green Slug is gone.

Now every time it happens which has been twice in three months, I immediately close FCP and trash the preference and the Green Slug goes away, but if you keep FCP running too long-you have to delete the user.
Good Luck.