Replies – Forums – Michelle Harvey

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Michelle Harvey
January 7, 2008 at 3:21 pm in reply to: Can’t open project

Thank you for your prompt reply 🙂

michelle
Michelle Harvey
January 6, 2008 at 7:34 pm in reply to: Can’t open project

I downloaded the 4.2 patch and installed it…I ran the test OpenGL hardware tool under preferences, and it says it says it is working properly…but it shows the OS as 10.4.9 and I have 10.4.11…does RED support 10.4.11? also my video card is the NVidia Qaudro 4400…BTW, I have been using Boris for 6 years and have NEVER had a problem so we just bought 8 licenses, and now I am not sure where to go from here. I feel like I have baited and switched as the website says 10.4.x is supported. Any help is appreciated.
Many thanks
michelle
Michelle Harvey
May 17, 2007 at 4:05 pm in reply to: DVC Pro 50 Problem That Needs Immediate Attention

Ok David,

I updated it…

Michelle
Michelle Harvey
May 17, 2007 at 2:56 pm in reply to: DVC Pro 50 Problem That Needs Immediate Attention

We had exact same problem…try to log and capture your footage instead of capture now…Also, if you toss the media associated with the clips and re-batch capture the clips, the clips will retain the squirrely sample rates…Oh, and by the way, this problem also happens with dv25 footage that is captured by capture now.

Hope this helps
Michelle Harvey
December 5, 2005 at 10:44 pm in reply to: Frame Dropping

Thank you,

I will try this

Michelle
Michelle Harvey
November 1, 2005 at 5:38 pm in reply to: audio out of sync

We are monitoring on the canvas with buit-in audio selected
Michelle Harvey
November 1, 2005 at 5:34 pm in reply to: audio out of sync

On the canvas with built-in audio checked
Michelle Harvey
May 13, 2005 at 9:20 pm in reply to: General Error 34

I have the ATI X800 graphics card.

🙂

Michelle