[Oliver Peters] “I get the underpowered hardware & lack of expandability arguments, however, every time I compare similar configurations from a name-brand PC manufacturer against a comparable Mac, the Mac is often lower cost.”
That may be true in your neck of the woods. Here we joke about the ‘Australia Tax’ that many tech companies add to their product pricing. Apple & Adobe are both guilty of that. I’m sure Dell & HP gouge as well. Thanks to the web I can buy components directly and build my own much cheaper.
As to reliability and IT support, I’ve heard as many stories about the extra cost of Macs as users take less interest in learning how the OS works because of sheer expectation that it will just work automagically.