Problem solved. turns out it really really helps when the producers tell you the actual frame rate of the tapes and not the wrong one. They were insistent that it was 29.97, when it was actually 23.98. Then they were like, “Oh yeah, it’s 24P.” So frustrating.
So I had to go into the menu and set it up for 23.98 with PD (not sure what that means) because just regular 23.98 didn’t work. But, finally, I got it all digitized. Thanks so much for your help. Let me know if you have any other clarifications on what worked, but that was it.