[Matt Rhodes]

Hi Dotan.

Would you mind sending me your project so that I can debug here?
You can send files to: matt@zaxwerks.com

Please let me know what steps to follow to reproduce the problem.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Dups303.

If you can email me your scene (.aep file) and let me
know where to look for the problem, I’d be happy to check out your project.

You can email files to: matt@zaxwerks.com

Thanks a lot.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hello everyone.

I have a fix for anyone running into this problem.

Please email me (matt@zaxwerks.com) for an update.
Let me know if you need Mac or Windows.

Thanks a lot.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Gregg and DreamWalker.

Thanks for the scene file, Gregg.

There does seem to be a bug that changes the Layer Map Offset values
when you open and close the Options window by clicking on the
“ProAnimator Click To Edit” button.

Until I have a fixed version for you, don’t use that button.
Instead, click on the “Options…” button instead. The problem
doesn’t seem to occur when using that button.

Let me know if this works for you.

DreamWalker, please email me (matt@zaxwerks.com) so
that I can notify you personally when I have a fixed version.

Thanks a lot.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi.

Would either of you two mind sending me a project file (.aep file)
that demonstrates the problem? I’d be happy to take a look at this problem.

Send files to: matt@zaxwerks.com

Thanks a lot.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi DreamWalker.

The anti-aliasing is applied before the motion blur.

Let us know if you have any other questions.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Egeefay.

Check your Shadow Map size:
1. Open the Invigorator Options window.
2. Open the Invig Prefs dialog
(there is a “User Prefs” button in the Object tab below the 3D preview area)
3. Check your Shadow Quality value.
Higher numbers are better, but may make for slower renders.

If that doesn’t help, feel free to send me the project. I’d be happy to take a look.

Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

We’ll have CS3 support very soon.

Stay tuned.

m

[Matt Rhodes]

Hi Andyman.

Make sure all text is converted to outlines. Text that isn’t converted to outlines won’t be read properly.

Let us know if that’s the issue.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Andyman.

It looks like you may want to modify the Illustrator file before importing it.
I say this because it sounds like the letters aren’t “holes” in the circle.
One way to put holes in objects is to make them a single unit — make
them a Compound Path in Illustrator.

Open your Illustrator file and do the following:
1. Select the circle object and all of the letters in the circle.
2. Find the Object Menu and select Object >Compound Path >Make.
3. The letters should now be cutouts in the circle.
4. Save the file to a new name (keep a backup of your previous file).
5. Import that new file into the Invigorator.

You should see that the letters now cut holes in the circle.

You can then apply Object styles, materials, etc.

Let us know if this helps and feel free to ask more questions.

Matt Rhodes
Zaxwerks, Inc.