[Matt Rhodes]

I concur with Serge.

We here at Zaxwerks are big fans of After Effects’ “Increment and Save” menu item (found in the File menu).

Matt Rhodes
Zaxwerks.com

[Matt Rhodes]

Hi Jason.

Is it possible for you to send me your project?
I’d be happy to take a look. The Group Mismatch
error is coming from AE, I believe. But it may be
related to the Invig.

I’d also appreciate any steps you can tell me to follow to replicate the error.

Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Nick.

Can you tell me about your system? Intel Mac? G5?

And can you tell us more details about how it crashes.
That is, do you see any other window pop up before PA crashes?
What’s the error message that you see?

We’ll go from there.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Dave.

Would you be able to send me one of the files you’re having trouble with?
I’d be happy to take a look.

Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hello Eban.

The solution was to save the file in a different format.

In this case, I believe we saved it in Illustrator 8 format.

Let us know if you have more questions.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Uri.

You can get a summary of the differences here:
https://zaxwerks.com/product_comparison.shtml#Invig_vs_ProAnim

Let us know if you have any questions.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Donavan.

The “.tga” reference is inside of one of the Swatch files, so you can’t see it by looking at the folder contents.

If you can zip them up, email them to matt@zaxwerks.com and I’ll do a search within the files.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Donavan.

There is either a Material Swatch or an Object Style Swatch that is trying to use an invalid TGA file.

The best way to track it down is to search your Swatch files for a file called “.tga” — and then delete that Swatch.

If you don’t have a good way to do that search, you can send me your “Zaxwerks Swatches” folder (zip it up and email it to: matt@zaxwerks.com) and I’ll search it for you. The “Zaxwerks Swatches” folder is in the same folder as either your ProAnimator application or ProAnimator plug-in (depending on which you’re using at the time).

This may have been caused by a bug, so I wouldn’t mind taking a look at your Swatches folder.

Thanks.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi Bill.

You’re not so old that you’re not seeing a limitation in Reflector.

We can’t do Falloff for ProAnimator or Invigorator layers, unfortunately.
Falloff only works with 3D planes and text in AE.

Let us know if you have any more questions.

Matt Rhodes
Zaxwerks, Inc.

[Matt Rhodes]

Hi John.

Would you mind sending me your project? I’d be happy to take a look.

Send the .aep file (and any appropriate media files) to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.