[Kevin Monahan]

Hi Chris,
Can you try posting on the After Effects forum?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Hi Christopher,
What happens if you close After Effects while rendering? Also see: https://blogs.adobe.com/kevinmonahan/2014/09/23/slow-rendering-of-after-effects-compositions-in-premiere-pro-sequences/

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Hi Bret,
If you can find out the font family of the original, you can check lists to see similar alternatives to that font: https://typekit.com/lists

Nothing “auto-magical” though. Sorry.

Thanks,
Kevin

Kevin Monahan
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[Kevin Monahan]

Awesome, Ron! Thanks for reporting back.

Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Hi David,
For YouTube, make your Premiere Pro sequences, After Effects compositions, and Photoshop files at HD frame size at 1920 x 1080.

When exporting, choose the YouTube preset in the Export Settings dialog box.
Choose Format > H.264
Preset: YouTube 1080p HD

Hope that helps,
Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Thanks for posting those links, Andy.

Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Hi Bob,
This is from Premiere Pro QE:

“The QT32Server process always shows as “Not Responding” in the activity monitor, this is normal (in OS X 10.9.x, and later – KM). The way to tell if QT32Server is hung (which happens if  QuickTime crashes or get stuck and never returns control to us) is to look at the CPU load for that process when doing some QuickTime intensive thing (non-native import and export).”

[Bob Zelin] “getting terrible performance in playback of Premiere CC2014 on Mac Pro with 12gig RAM. Drives are fast enough.”

Primarily, we’ve seen issues from those updating complex project files from Premiere Pro CC 2014 (8.0) to Premiere Pro CC 2014.1 (8.1). Many of those reporting issues are Mac users on OS X 10.9.x, or later and on the 2013 Mac Pro with dual AMD GPUs. Currently, I am recommending against updating project files and only do so for new projects only.

Brand new projects typically don’t exhibit these performance issues. You may want to perform a test with a new project. Personally, I am on OS X 10.8.5, and experience no trouble, even with updating legacy projects (however, my projects are rather simple).

[Bob Zelin] “I did a google search on this, and lots of people complain about it on the Adobe forums, with no apparent solution.”

We have a bug filed and are actively looking for a solution as we are having a difficult time reproducing the issue. If you can file a bug report here, it would be most appreciated: https://adobe.ly/ReportBug

One common problem that may be related to your performance issues is that updating OS X can sometimes reset the permissions of crucial Adobe folders. See my blog here: https://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-crashing-while-working-mac-os-x-10-9-and-later/

Other things that may help:

[Kevin Monahan]

Hi Tero,
I believe scene detection is DV only, not HD. Sorry.

Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Hi Viktor,
Sorry that CC is not yet available for students yet in Slovakia. I hope it will be available in the future, but cannot promise anything. My apologies.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
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[Kevin Monahan]

Ron,
You might have better luck with this question in the Premiere Pro or BMD forums.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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