I had a client that was located in Burbank while I worked in Santa Monica. They had been paying day rates for Symphony, Me (Producer) and an editor for about a 2 years, practically full-time. While I was producer only, I would run ‘over the hill’ and grab tapes, check in, etc., so couriers were rare. Well, my editor got a great gig and couldn’t turn it down, so I started self editing. The work was still good, and the client was happy – until they noticed abotu 200 bucks in courier bills over a 3 week period. I was in the middle of editing and producing a spot (with no increase in day rate for over two years) when the call came in.
Client: “John, these courier bills are getting out of hand”.
Me: “Really? How bad is it?”
Client: “Bad, it was 200 bucks in the last 3 weeks. From now on you’re going to have to pay for a courier yourself. You choose to live on the west side, so we shouldn’t have to pay for that.”
Me: “Hmm. I’m sorry you feel that way. This is an unfortunate byproduct of my self-editing now, because I’m not able to drive over the hill myself to pick tapes up. If you think about it, I’m saving you $9700 a month on editor fees”.
Client: (internal logic rejecting pause) “Well….you could self edit in Burbank, so no more couriers”.
Me: (small pinprick aneurism behind now-twitching eye) “um, ok then”.
This was a really really big network and was absolutely true. The Creative Director then told me just to bill an extra day every month to cover it.
My current clients doesn’t seem to have any problem with couriers. Courier costs really depend on the individual circumstance. If the client forgot to give you a source tape, or just remembers on the 8th edit that they wanted another shot in there that they didn’t give you, make them pay. If you screwed up something on the delivery, then you should probably pay.
Hope that helps. Wow. Felt good to get that one out. 🙂