[Jennifer Jones]

That did it – thanks again, Walter 🙂

[Jennifer Jones]

Yes, that’s where I am. No User Data Folder. Maybe the entire folder was accidentally trashed?? I’m not sure..

[Jennifer Jones]

Hi Walter, thanks for your reply.

I see the Preferences folder, but there’s no FCP User Data folder in there. I’m not sure why? (maybe because I have the AJA IO extensions, as well?) Hmm, well I just trashed the com.apple.fcp.plist file, will see if this works…

[Jennifer Jones]

Thanks, Chuck. It’s back for good now –

I knew how to get it back, but I just wanted to indicate in the preferences that every time I open a new window, it automatically displays the sidebar) – But for some reason, it is working now (displaying a sidebar for every new window that is opened).

Thanks for the tip.. (and, I probably qualify for the “easiest question award” on this forum) 😉

[Jennifer Jones]

I just wanted to let you guys know, my Gen10 came today, I hooked it up and tried several layoffs – There was perfect sync -It corrected the problem! Thanks again for all your help, I appreciate it immensely.
🙂 Jennifer

[Jennifer Jones]

Got it. There’s a serial a/v out on the digibeta that is open (and, was suggested by the folks at AJA to terminate (as well) when I talked to them this morning).

I understand Bob’s frustration. We all fight the battles of having the recent college grad with a laptop and FCP express calling himself a “professional editor”, and not knowing a lick about any of the broadcast stuff. If I could, I’d give you a hug, Bob.

😉

[Jennifer Jones]

Ahhh… okay. Yes, the Out Ref is (and has always been) set to “input video”.

I’m not sure how the digi’s EE mode is configured, however my channel condition light is always green, so we have been assuming the reference setting is correct (the green channel condition light is also what lead us to believe it was an issue with the IO borad and not the digigeta deck or tape heads etc).

As for the SDI, yes both items are connected – And, again, I assume you can change the routing through the AJA Control panel, (without unplugging the cables), but maybe I’m wrong? Does that mean flip “SDI” to “Analog” in the input panel so there’s no conflicting SDI signal?? (Or, are they suggesting to pull the cables based on weather you are outputting or inputting?) That seems unlikely(?)

Another colleague suggested we have a 75 OHM BNC terminator on the deck, which there isn’t (again, something that is probably obvious to the more connection-savy editor / technicians out there, but relatively new to myself) Thoughts on this?

In case I haven’t mentioned it yet Jeremy, you are sparing me at least 50 grey hairs at this point… Thank you again, and again… and again.

[Jennifer Jones]

Thanks again, guys. I just ordered the Gen10.

We are using the DVW-A500 digibeta deck (with the TC reference set to external – I’ll try “internal” (?) (although, I’ll be honest I’m still not 100% clear on why I would be referencing the internal TC/video for a layoff – is there a link to an article I might read up more on this?)

The problem only happens on layoffs (capturing is always flawless).

And, here’s my last ignorant question for this post: I only have two choices in the AJA Control Panel (in the control tab, under the “Genlock” panel my only choices are “Freerun” and “Ref In” (no “Video In”). On the upper portion of the control panel on the left, I’m unclear on how to set it to “Video In” (as per Jeremy suggestion)? Again, I’m probably missing something completely obvious, and I apologize. I just looked for some sort of guide for the Control Panel online, an was unable to find anything except for the (limited) documentation that came with it…

Again, thank you for the advice – I’m always amazed at the kindness / thoughtful-ness of the participants on this forum…

[Jennifer Jones]

Ok, so I’ve come across an oder thread where Bob recommended the Horita BSG-50. (Please forgive me, I was not aware of the crucial nature of the black burst box with regards to IO usage – as a few others weren’t either, I see!)

Anyhow, I will have them order it promptly. As for your suggestion, Jeremy, about locking the ref to video (Freerun??) – I tried to change the setting in the Control panel, but it keeps popping back? Am I missing something?

I’m again going to say, I’m very thankful for the help (and, will again be reminded that although I’ve been editing for a number of years, and have been staring at burst / sync generators at various facilities, I assumed the IO had taken care of the sync in some other way… which goes to prove you’re never too old or too experienced to keep learning)
🙂

[Jennifer Jones]

So.. I need to convince them to buy a blackburst generator that will lock the IO Ref In and the Ref video input to the digi deck. (Since you have both been so helpful), which ones do you use with your IOs? (or can you recommend one that I can suggest to them?)

And, again, thank you AGAIN for your help. I believe I’m getting closer to the solution to this problem.

– Jennifer