Christy,
I agree with you that the standards are vague and I’ve been frustrated before trying to get answers to other legal questions from the FCC. They were very difficult to deal with especially considering I was simply trying to find out the rules so I could abide by them.
I also think Bob has an anger issue and you should ignore his pompous insulting attitude. This is normally a friendly, helpful and supportive forum and there’s no place or reason for rudeness.
Good Luck,
Jay