Jay Mahavier
Forum Replies Created
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Gary:
I caught your reply on the Arri forum. Thank you for covering this. I’m still looking forward to going file based someday. Each project gets closer. But this next one probably won’t be it I guess. But soon.
Thank you again.
jay
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I don’t believe this is Art’s test. I don’t know an Art. But anyway, I’m still confused as to how to work with the ProRes4444. I need to be able to make either a DPX for TIFF sequence for VFX. And it has to be something that I should be able to bring back any frame into the DI system and cut in and not see a shift between it and the frames around it. Do you have any suggestions on how to get this to work or is this one of those things that I won’t be able to do until a future release of the software?
Thank you for the help on this.
Jay
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too much to ask. I’m not familiar with that model but on the SRW decks you have to go to the menu called System Menu, change you settings there and then reboot the deck. I don’t believe that the audio is going to play at off speed.
Now if you had asked the studio to deliver a specific format and they didn’t then you should probably send it back.
Jay
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Actually, save your Automator script as a Application and then select THAT file and do the Get Info and check the Open In 32bit Mode box.
Jay
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I use AJA VTRX. Reason being that with FCP the QTs that are created have extra frames at the head and tail. Yes, it’s weird, and you don’t see the extra frames in FCP, but when you convert the QTs to DPX files with QTtoDPX you get the extra frames there. And when you are capturing plates for VFX those extra frames screw everything up on the count sheets.
Jay Mahavier
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I’m interested. Put a tail sync mark on the sequence and note the TC. Do an TC accurate edit to tape so that the TC on the tape matches the TC of your timeline. Then see if the tail sync is at the appropriate TC address.
I know, sounds crazy, but I’m having an issue where my video actually drifts by frames being added during an edit to tape and I want to see if it’s happening to other users too.
Jay
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As a follow up. I did send AJA support an e-mail about my experience and problems. I did get a helpful and informed reply. It went much better than the phone call. Got the DS Keyer to work on incoming video, but it doesn’t seem to work on Dual Link. They said they would look into that. And the Settings issue was answered pretty much the way Bob laid it out. And the e-mail reply did say that they would look into the issue of needing to be Admin to save settings.
As an aside, I would like to say that the frustration I was feeling with AJA support has been a build up of disappointment with the support of many manufactures over the last couple of years. It seems like when I call just about anyone recently that they run a check list and then if the problem isn’t solved they give up.
Jay
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Avid? Yea, they have totally left me hanging in the last few months. I’m not very pleased with them right now either. Not a bit of help on getting the port server addition to our unity working right when adding the Media Engine to the domain. Assistance in migrating from SD to HD, mostly useless.
Your post above is a lot more helpful that the phone support I was getting from AJA. I see that working, but the part that puzzles me is that I was not seeing the need to be an admin before I upgraded the driver. Maybe before it was just defaulting back to the settings I was always using, and now not. Which I would settle for.
The DS Keyer issue really has me bummed. Because on page 67 of the manual it clearly says that it should put the Graphic Over Video In in the way I would like it to and the support person was clueless about it. Very disappointing.
Maybe I’m just too fondly remembering back to when Tech Support was more about the tech and the nerd and less about EBKAC. Maybe I just need to expect less.
I should stop ranting now.
Thanks for listening.
Jay
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I’m seriously disappointed in AJA support right now. Driver 7.5 and 7.5.1 are both buggy and being on the phone with support was very dissatisfying. Two examples. One issue I just posted about with the Control Panel reverting to defaults constantly. No help. I was told that’s just how the control panel work. My reply was if I was use to this I wouldn’t be calling in today. The second major disappointment. I downloaded 7.5.1 because I needed the DS Keyer to work. Well, it works now when doing an Edit To Tape from FCP but it won’t put the graphic on the incoming video. The guy on the phone told me it wouldn’t so I asked, “then what is the setting ‘Graphic Over Video In’ for?” His reply “Uh, that’s a good one. I don’t know but I can ask about it.” I’m very disappointed in the 7.5 and 7.5.1 drive. It seems that the quality control has really fallen off somewhere. Maybe my expectations are too high.
Jay
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So, I was told last Friday by Rudy Van Kol at AJA that a new driver would be posted last Monday, and it was not. I wrote to them Monday and Tuesday asking when it would be posted and still have not gotten any reply at all.
Anyone hear anything on this yet?
Thanks,
Jay