Jaromir Pesr
Forum Replies Created
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Hi pixel7
I have got this answer from BM support:
“You are correct in your assessment regarding using more than 2 gigs of ram with the DeckLink HD Pro. When these cards were designed, the market had no need/didn’t exist for 64 bit memory addressing and as such, the hardware was not over engineered to handle this (had we future proofed it, the price for this card would have been much higher). As a result, it is a hardware limitation so it is correct that it will not work with more than 2 gigs of RAM”
This is not good. We have 5 Decklink PCI-X workstations here which I thought were a bit futureproof. 64bit Xeons here for a such a long time and no support for them. Shame.
But I have found following (cumbersome) workaround:
I have installed dualboot system with XP32 and XP64bit. 32 sees just 3GB of RAM (when 8GB are installed) and then Deckling is working fine. While need an extra rendering power from AE, I can now boot to XP64 (without BM hardware visible) and enjoy 8GB in multiprocessing enviroment.
Better then nothing.
Anyway as you do, I really want to see some good running 64bit PCIe HD workstation with high end graphic card, Decklink and HBA controller (or ultrafast fibrechannel card).
There is no motherboard noticed at BM website which seems to be supported. I know those information are a bit obsolet but I am curious. I would like to do not make a mistake like I did last time…
Jaromir -
Hi pixel7
I have foud interesting that this mem thing affets just BM card. We have 8channel HBA SATA PCI-X 133MHz controller installed as well and it is running great. No problem here. No difference if it sits at 100 or 133MHz slot.
On the contrary I think there is a much more issues with PCIe card, especially when you use some high end PCIe graphic card such as Quadro FX. I was woried by our HW guy that we should not install ANYTHING to second PCIe slot to avoid performance quirkiness. This was why we still using PCI-X Decklinks or AJAs rather than PCIe.
And again, strange is that over the internet there is just you and me fighting this.
Regards
Jaromir -
Hi pixel7,
I have wrote to BM two days ago with no single line back yet. I hope you will have more luck. Yes, I am pretty sure that this is some Memory/PCI-X problem. I was trying to find some solution by tweeking BIOS settings but the best what I was able to achieve is this: I have turned off something like “Memory Remap Function” and when 4GB installed I can see now 3GB in Windows and BM is working. But it is not a solution at all. I wanted to run x64 because of new AECS3 multiprocessing fuctionality which is VERY memory demanding and within XP32 it is almost impossible to use (with 2-3GB OS limitation, AE always says “Multiprocessing off”), so I was hoping that x64 with 8 or more gigs will do the thing. So now I am very dissapointed especially when I spent almost $3000 for ECC memory modules and there was not any warning anywhere that specific amount of memory can block BM working…
As I said I hope it can be solved…
Regards
Jaromir
i/o post
PraguePS: Sorry my poor English, I am trying my best…
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I have posted the same issue here:
https://forums.creativecow.net/readpost/124/867425
I think this is related with amount of system memory. And I hope it is solvable. I have isntall XP 64bit just because of more than 3GB mem support and now it is not making any sense. Anyway ECC RAM are not cheep.
Anybody from BM has a clue?
THX
Jaromir Pesr
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Unfortunately, I have got following reply from AJA support:
Typically the codecs do not coexist in the same OS
at all. They will try to access the same resources within Windows.Jaromir
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I am not absolutely sure (I’ve made several install/unistall cycle when trying to bring new AJA system to birth) but I think I have installed BM codecs prior to AJA drivrers ones and it was even worse then install BM after. But I could try it with “repairing”…
Jaromir -
I’ve just received an e-mail from AJA support telling that my card has probably some kind of licensing error (who knows what it could be) and has to be replaced. So I hope this mystery is solved. By the way, what files do you have in AJA/license folder? Mine is empty.
Regards
Jaromir Pesr
i/o post
Prague -
Hello Luke,
As you said, last week I have sent a request to bm suport with no single line back untill now. I have to say it is not for a first time there. What can I do to solve this issue, please? This forum seems to be the only place where I can occasionaly contact you, guys. It makes me sad because I love your products…
Regards
Jaromir Pesr
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Prague -
Same problem here. Just post there to demonstrate that it is not occasional issue. We have got several Decklinked (HD PRO 4:4:4)systems with the same behaviour. Using latest drivers under XP, Adobe Production Studio. This problem is really annoying, especially when client sits behind you…
Jaromir Pesr
i/o post
Prague -
Hello David,
I don’t mind the black flash when switching between scrub and play. I’ll be happy when simple realtime preview of cineform files through Decklink hardware will be available. It’ll be extremely cool feature at all. With black flash or not. We often need to just sit and watch whole tapes of raw footage captured to cineform on HD projector to evaluate them closely. I vote for this feature with both hands right now.
Cheers
Jaromir Pesr
i/o post
Prague