Jamie Pence
Forum Replies Created
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Absolutely… When I bought the SuperShare system two years ago, I was so impressed with their customer support.
It was the only cost affordable SAN solution that could push the pixels I needed for higher than HD resolution I work in.
Most of my work is higher than 4K and I need the bandwidth and shared storage.
That system did great work for multi-screen presentations for The United States Capitol Visitors’ Center, United States Institute of Peace, The New York Historical Society, Gettysburg and The National Infantry Museum.
When I emailed and called multiple times last week and please understand I don’t mean any offense by this… I was treated like a wedding Videographer who had just bought a Mac.
I understand my SuperShare system is four months shy of being out of warranty… But I still have yet received a response about a system switch out (which I would pay for) while my switch and hub is being repaired.
As I stated earlier… Been in this business for a LONG time and have never been treated like this after putting a HUGE chunk of change out.
Hell, even the Scitex Cube guys were trying to do the right thing in their last days.
However, I will say ANY SAN I build in the future will be based on MetaSan. Those guys rock.
Jamie
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I HIGHLY recommend MetaSan… Tiger Tech is great and their customer support is second to none.
Jamie
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I’ve done both…
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Thanks Bob… this is a great lead.
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Yes… I have Metasan.
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What kind of test?
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I have noticed this too… However, I thought it was due to the fact I was working in an odd resolution. What resolution are you woking in?
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Oh yeah… I’ve been reading. Believe me. I downloaded it this morning and It’s not even close to ready.
Glad I switched to Premiere Pro a few months back, I love being able to cut in real-time in a 5700 X 1080 comp. Phantom & Red footage works perfect. Standard HD is sooo smooth.
I was more curious to see Blackmagic’s position on FCP X.
Hopefully Blackmagic is working on a NLE… 🙂 They seem to be the ONLY company now besides Adobe that understands what the professional wants.
BTW, do you run MetaSan Bob?
Jamie