Forum Replies Created

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  • James Macon

    November 15, 2013 at 8:13 pm in reply to: General Controls in Wild Cards BCC8?

    Hi Joe-
    There are certain bits of functionality that aren’t present depending on the host application. Unfortunately, this part of Wild Cards isn’t supported in Sony Vegas Pro.

    James

  • James Macon

    November 11, 2013 at 7:03 pm in reply to: Extruded Text Not Rendering in Sony Vegas 11

    Hi Eddie-
    That error is just letting you know that you are using an unsupported video card and may not perform as expected. Hence the fact that the text isn’t displaying. Try updating your ATI drivers and see if that resolves things.

    Otherwise you can contact us in support to run through this further.

    James

  • James Macon

    November 8, 2013 at 3:34 pm in reply to: BCC Motion Key problem in Sony Vegas Pro 12

    Dale-
    My apologies, I spoke to soon in my previous response. Would you mind filling out the support form here so that we can run through this a little more in depth?

    We’ll post a response here when we have a solution.

    James

  • James Macon

    November 8, 2013 at 3:06 pm in reply to: BCC Motion Key problem in Sony Vegas Pro 12

    Hi Dale-
    Did you setup the source layer parameter with your clip? You would need that to be set so the filter know what media to sample for the key.

    James

  • James Macon

    November 7, 2013 at 7:50 pm in reply to: Trouble with 3D extruding text tutorial

    Hi Troy-
    Try giving the Sphere its own separate 3D Container outside of the one for the text. The two have to be separate to achieve the effect.

    -James

  • James Macon

    November 4, 2013 at 2:59 pm in reply to: Avid FX – distorting sections of an image.

    Hi Christian-
    This sounds like something we could help you with in Boris FX Support. If you’d like to pursue it with us please fill out the form here. We’ll definitely need to see a sample of the clip you’re working with to get a sense of the project.

    Hope to hear from you!
    James

  • James Macon

    October 16, 2013 at 5:35 pm in reply to: avid media composer boris fx plugin

    For future reference, we had to ensure that Update Source was turned on in Preview>Image menu.

  • James Macon

    October 16, 2013 at 1:26 pm in reply to: avid media composer boris fx plugin

    Hi Dan-
    We received your support case and will be responding to it shortly.

    James

  • James Macon

    October 7, 2013 at 1:31 pm in reply to: Boris Red and Final Cut Pro X

    Hi Kirk-
    We don’t have any plans to implement it for this year. We’ll be sure to publicize any change that comes.

    James

  • James Macon

    October 4, 2013 at 6:10 pm in reply to: Can I Improve A Frame Rate Debacle?

    Hi Peter-
    Unfortunately, we really don’t have anything that would address this. Let us know if there is anything else.

    -James

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