James Hoppe
Forum Replies Created
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The user is stopping the manager app in the task bar. The local firewall is completely turned off, which absolutely THRILLS Win7 of course.
What does the Cloud Manager do? Yesterday the user told it to NOT start with Windows and has had NO problems opening files.
James Hoppe
WILX-TV
Engineering -
I’ll copy it there, I posted it HERE because it’s the “Creative Cloud” portion of the suite that seems to be causing the problem
James Hoppe
WILX-TV
Engineering -
Will do. Sorry I missed that forum earlier.
James Hoppe
WILX-TV
Engineeringedit: I don’t have an Adobe login so I cannot post there. Since I personally don’t USE Adobe products anymore . . .
This is a Win7 Pro system with all of the MS updates done.
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This is being installed as an upgrade, and I want to give hte users a few days to migrate their settings from CS5 to CS6 since apparently 6 doesn’t import them from previous versions.
James Hoppe
WILX-TV
Engineering -
I realized that after reading the second reply a second time. Told my boss and he said nope, CS-5 will be getting removed.
James Hoppe
WILX-TV
Engineering -
If I read your response correctly, the CS5 programs will still be installed and available on their systems after I run the upgrade to CS6? Sorry for sounding like such a noob, but it’s been a while since I upgraded an Adobe system without doing a full nuke and reinstall.
James Hoppe
WILX-TV
Engineering -
Ok, we THINK we have that audio issue solved. The Skype software doesn’t like using a LINE LEVEL input on the computer to send the audio. Pad your IFB output from your mixer board down to a mic level and you SHOULD be able to get 2-way audio via the Skype connection.
James Hoppe
WILX-TV
Engineering -
The times we’ve used it the video is only 1 way (incoming), and since we have an issue with 2 way audio on this system the same is true there. I would recommend using a dial-in IFB for the remote person to hear YOUR audio.
When we’ve tested Skype on our in-house network 2 way video was relatively smooth (admittedly a Gig-E network helps). I’m sure having a higher horsepower system for the Skpe box would help enormously.
Look at Skype’s system requirements and your budget. Get the most powerful computer you can afford. For a Scan Converter I would recommend the Matrox Convert-DVI, it’s about as “future-proof” as any I’ve seen in the under $1k price range.
James Hoppe
WILX-TV
Engineering -
The system that is used to receive is a P4 2Ghz with 512MB Ram and a Quadro NVS card. Obviously not the most powerful system around. This is powerful enough to run the incoming Skype video fullscreen into a Scan Do scan converter. The audio we feed from the onboard sound into a Henry matchbox and then into our house system.
For an outward bound system, think and basically PLAN for a non linear editor (minus the storage of course). That said, We haven’t used Skype for OUTBOUND interviews, although we have used it in some situations where our ENG truck couldn’t give us a signal or weather conditions prevented raising the mast. Those systems are Dell Precision laptops with a Canopus analog to firewire encoder and then using a 3G network for the remote connection.
We do have an issue with 2 way audio via Skype so far, probably just a setting we haven’t tried yet.
James Hoppe
WILX-TV
Engineering -
Not by choice. We have a decent PC feeding a Scan-Do converter, the Skype receive we run full screen once connected. The video out of the converter goes to a frame-sync via a small 12×1 router. If we had to replace the Scan-Do we would get another Matrox Convert-DVI, that makes BEAUTIFUL pictures (analog OR HS/SD-SDI) AND has built in Genlock capability. For less than $1k US
Hoe this helps, let me know if you need any details on our rig.
James Hoppe
WILX-TV
Engineering